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Asset Management

This process aims to manage and optimize the cost, retention, and ultimate disposal of IT assets including hardware, software, and communications infrastructure.

Tasks

Skills

Maintain and manage the acquisition, maintenance (costs) and disposal of all IT assets

Manage vendor contracts and associated terms and conditions

Manage portfolios based on optimal "refresh cycles"

Track actual versus projected for IT equipment and staff

Basic knowledge of accounting principles

Ability to define processes and procedures for acquisition/disposal

Ability to develop approaches to simplify customer involvement

Staffing

Automation Technology

Asset management specialist

Customer liaison

Financial analyst

CA-MICS, IBM SLR, Merrill Consultants' MXG

Best Practices

Metrics

Integrated process and automation for managing IT assets

Integration of asset management with corporate processes/automation

Use of defined standards for asset life, disposal, and so forth

Efficient corporate process for ordering/acquisition

Number of products/number of staff

Budget/number of staff

Savings (by category)/year

Process Integration

Futures

Inventory management

Configuration management

Asset tracking

Seamless integration with corporate tools/processes

Higher reporting relationship (directly to CIO)

More direct tie-in to Customer Advocacy COE (including BRM)

Participation in go/no-go buying scenarios


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