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Configuration Management

Configuration management provides enterprise-wide, real-time component information (about hardware, software, networking, and other infrastructure) and incorporates new resources as required. In addition, it provides historical information.

Tasks

Skills

Define configurations for all upgrade requests

Eliminate older technology when appropriate

Optimize access and connectivity for all configurations

Educate "customers" as to limitations of technology

Maximize flexibility and provide "growth room"

Knowledge of physical and architectural limitations for all devices

Knowledge of IT infrastructure

Understanding of automated configuration systems

Staffing

Automation Technology

Configuration specialist

Workload planning analyst

Facilities planner

Network configurations (such as CONTEL)

System configurations (vendor-supplied)

Best Practices

Metrics

New hardware configurations created automatically

Integration of new technology and infrastructure specified automatically

Cost/change

Cost/inventory

Group costs/configuration value

Process Integration

Futures

No Items

Configuration tools that include all enterprise devices within the same model

Built-in performance tolerances for specific configurations

Self-configuring automation based on technology parameters


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