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📄 Contents

  1. Introduction: The Impact of Rhythm in Architecture
  2. Rhythm Definition
  3. Motivation
  4. Putting Rhythm Into Practice: Criteria, Antipatterns, and Patterns
  5. Summary
This chapter is from the book

Putting Rhythm Into Practice: Criteria, Antipatterns, and Patterns

The previous sections describe how the principle of rhythm is important for coordinating the activities of architecture stakeholders. The consequences of failing to establish a rhythm can lead to dissatisfied customers, unexpected defects, and components that do not work well together.

The following criteria, patterns, and antipatterns provide guidelines and techniques that organizations can use to determine how well they establish a predictable execution of process, movement, and beat within an architecture group and across its customers and suppliers.

When rhythm is working...

  1. Managers periodically reevaluate, synchronize, and adapt the architecture.

  2. Architecture users have a high level of confidence in the timing and content of architecture releases.

  3. Explicit activities are coordinated via rhythm.

KILLER FEATURE is what happens when an organization becomes so focused on getting one feature to market that the internal rhythm is disrupted. Even if the feature is delivered, the organization may be blind-sided by competition because of the single-minded focus on getting the feature to market. It is an example of what happens when the management does not regularly reevaluate and adapt the architecture.

SHORT CUT can happen when the organization tries to maintain a regular beat of releases by taking short cuts in the organization's process. This antipattern compromises the quality and content that users expect from the architecture.

BROKEN LOADS can happen when an organization has tried to implement regular builds, but the builds frequently fail to compile or pass automated tests. This represents a breakdown of coordination.

RELEASE COMMITTEE describes an approach for coordinating the parties involved in releasing a new architecture. The pattern illustrates a way for managers to reevaluate, synchronize, and adapt an architecture during the final stretch of an architecture's release.

DROP PASS examines how organizations can maintain a beat by moving less critical features to later release cycles. By maintaining the rhythm, this pattern gives users more confidence on the timing of architecture releases.

SYNCHRONIZE RELEASES is a technique for extending the notion of rhythm beyond an organization's boundaries. This pattern provides a way to synchronize the activities of the architecture team and their users.

Table 4.1 illustrates how the remainder of this chapter is organized.

Table 4.1 Mapping Criteria to Antipatterns and Patterns

Criterion—
How you measure
Antipattern—
What not to do
Pattern—
What you can do
1. Managers periodically reevaluate, synchronize, and adapt the architecture. KILLER FEATURE RELEASE COMMITTEE
2. Architecture users have a high level of confidence in the timing and content of architecture releases. SHORT CUT DROP PASS
3. Explicit activities are coordinated via rhythm. BROKEN LOADS Synchronize Releases

Criterion 1: Managers periodically reevaluate, synchronize, and adapt the architecture.

A good rhythm needs a regular beat. From the perspective of management, this means shifting from event-pacing to time-pacing. Rather than making decisions when there is a change in competition, technology, or customers, decisions are made on a regular, calendar-driven schedule [BrownS98]. For managers of architecture organizations, this means that they must reevaluate, synchronize, and adapt their plans for the architecture at regular intervals. Time-pacing is effective as a strategy "because it forces managers to look up from their business on a regular basis, survey the situation, adapt, if necessary, and get back to work" [BrownS98].3 The beat of the rhythm can also provide a framework for the planning process. Instead of asking "How long will it take to implement a feature?" an organization with a good rhythm can ask "How much of the feature can we do in a single beat?" or "How many beats will it take us to fully implement the feature?"

Antipattern: KILLER FEATURE

Alias: CLOSE TO EVEREST

General Form. You are an executive or architect and you are planning a new release that will be driven by a major, cutting edge feature. While drop-dead great features provide a serious competitive edge, focus on the impossible dream of one feature can literally kill a product or product line by destroying internal rhythm. You sincerely believe that if the team can just get this feature out, everything else, such as increased sales and marketshare, will fall into place. The team is driven to deliver this feature to the exclusion of others, often cutting corners on quality. Managers do not look up until the KILLER FEATURE is delivered or until they are blind-sided by their competitors or customers. When the release containing the feature is finally delivered, the team is exhausted. Worse, since everyone had been so focused on the feature, no one knows what to do next.

Forces Customers and potential customers are not shy about tying leading-edge features to their commitment of continued business. These statements can lead entrepreneurs to conclude that if they could provide one single feature, they would gain a prized customer's business. While some key customers make decisions solely based on the presence or absence of one feature, other potential customers may be discouraged if there is no definition of or commitment to a broad array of features, or if the future direction of the architecture is not articulated clearly. A successful architecture is never finished, but is continually evolving to keep pace with changing customer needs and environments.

Solution. The key feature should be implemented as part of the team's rhythm, not in spite of it. A particular release may be focused around a particular theme, which may help the release to take advantage of opportunities in the marketplace. If the key feature is particularly complex, it may need to be implemented across several iterations. If it becomes difficult to maintain the rhythm while implementing the key feature, it is most likely a warning sign that the risk and complexity of the feature is greater than anticipated, and that replanning is necessary.

Rationale. A KILLER FEATURE can be like mountain climbers scaling Mount Everest. The climbers see the summit, and it appears easy to attain, but in reality the distance is an illusion—a hard and treacherous journey to the peak remains, and the oxygen becomes thinner with each step. Similarly, the drive for a KILLER FEATURE may seem like a short diversion for the team, but may expose the organization to a number of risks. Organizations with an effective rhythm benefit from the tacit coordination of many activities and groups. When an organization trades this rhythm for a drive to implement a KILLER FEATURE, this coordination will suffer. Further, successful software architectures can remain in use for a very long time, and it is impossible to forecast all of the turns in the marketplace over that period of time. While it is true that a killer feature may increase revenue or marketshare, it is also true that another brand-new technology could be around the corner that will completely reshape the marketplace. Without regular cycles to reevaluate and adapt the architecture these changes in environment might be missed. The sponsors and senior management for a software architecture must periodically reevaluate and adapt the architecture to respond to these challenges.

Example. A major vendor of a very successful accounting and constituent management software product line hired a CEO whose primary mission was to take the company public. The CEO recognized that going public as an Internet company would result in a much higher valuation. However, changing the research and development (R&D) to focus on a KILLER FEATURE, a Web front-end integrated with the legacy product line, would pose a massive disruption of the company's long-established rhythm and release cycle. The company would have to establish a new division, manage and evolve new skills, and establish new interfaces to integrate technologies that did not exist when the disparate legacy technology was developed. It was a massive challenge.

What did the CEO do? He punted. Instead of investing in R&D for the required technology and setting an impossible schedule for delivery, he shopped to acquire an Internet company and settled on a seven-figure transaction with a proven Web-application development firm. The CEO said, "Time-to-market is everything." The company brought to market a credible Internet offering and stayed on track for its IPO.

Another leading software and hardware vendor applies a number of strategies to avoid this antipattern. One group uses an approach in which they split the time in the release into four roughly equal parts for requirements, design, implementation, and delivery. If the features for a release cannot fit into the time allotted for requirements, they re-plan the release based on the logic that if the requirements couldn't be completed in the allotted window, then the other planned windows would not be sufficient either. Another group in the same company takes this management of features in each release a step further. They plan more releases, some of which are developed in parallel, and partition the features between the releases. Each release is implemented more quickly, so the important features get to market more quickly. Candidate and Upcoming features are always in the pipeline, so the direction is clear to both the team and the customers.

When is This Antipattern a Pattern? Sometimes it makes sense to organize a release around a particular theme. This is particularly true when the feature enables users' products to move in a strategic direction. Some organizations use this theme as a way to prioritize which features are essential for a release and which are optional. In these cases, the essential features do receive more attention and resources, but they are still approached within the overall vision of the architecture.

Variation: LATE KILLER FEATURE. The worst case of this antipattern is the LATE KILLER FEATURE. In this case, the feature surfaces very late in the development cycle. Just when things are settling down and a release seems imminent, it suddenly becomes necessary to add something new to address "market conditions." These late additions are uniformly regrettable. Since they were not part of the vision for the cycle they do not fit into the architecture and are implemented as kludges. Even though the new feature seems critical, the long-term impact on the architecture and on the customers is harmful. Correcting mistakes added at these late stages leaves hanging the customers who bought into them.

Related Antipatterns and Patterns. This antipattern is similar to TUNNEL VISION (Chapter 5, Anticipation); in both cases, the organization is driven to a particular goal. Unlike TUNNEL VISION, where the direction is maintained in the face of contrary evidence, there may be no such evidence in KILLER FEATURE. The KILLER FEATURE antipattern may result even if the feature in question does indeed turn out to be very important to the marketplace.

Pattern: Release Committee

Problem Statement. How do you get teams with conflicting perspectives and agendas in sync to meet a planned release date?

Context. A product organization with a dozen to several hundred people, including product support, marketing, architecture, testing, and design, is developing and supporting an architecture. These groups do not all report to the same manager. A configuration control board, or similar process, is in place and the organization has committed to a set of features for a particular release. The product involves several components that must be coordinated for customers to get the most value from it.

Forces. Many different groups within an organization are involved when releasing a version of an architecture. Participating groups may include development, marketing, testing, quality assurance, configuration management, and subcontractors. Groups that report to different managers may have conflicting, and often hidden, priorities and agendas. It can be particularly difficult, for example, for a manager to state the obvious when a positive change could threaten the size or viability of his or her group. Even when everything is arranged perfectly, group dynamics produce unexpected results [Smith87]. Larger groups take more time to make decisions than smaller groups. When one group is clearly behind, other groups may try to play SCHEDULE CHICKEN and take advantage of the delay and avoid blame. That is, groups may believe they can get away with risking a delay if they think another group will be even further delayed [Olson98].

Solution. Hold regular and formal meetings that include each critical stakeholder in the organization to guide the progress of the release. During the meetings, review changes in product features and priorities, so that product documentation, marketing promises, public relations, testing, and development are in agreement. Where appropriate, metrics should be used to measure the progress of the release. At these meetings, commitments and dependencies are shared, and decisions are made about how to proceed. Document and distribute the decisions that are made at the meetings. The members participating in the committee should be stable. There should be consistent membership at the meeting, and the participants also need to have enough authority to make decisions. The RELEASE COMMITTEE differs from a configuration control board in that it focuses on the execution of a release, whereas a configuration control board is typically concerned with the content of a release.

Result. As a result of the pattern, surprises are avoided, as are unnecessary delays. When issues arise, they can be fairly and adequately represented, and then quickly resolved. Because all stakeholders are represented, there is a better understanding of the context in which decisions are made. The use of metrics can help focus the discussion and make it easier for the participants to come to a common understanding on the progress of a release. The committee improves the timing of releases by enhancing coordination of the groups involved. The committee's decision-making process also improves the content and quality of releases, and it helps ensure that consistent information about the release is given to customers.

Consequences. The practice is time-consuming, especially if the meetings do not have clear agendas established and enforced. The REPRESENTATIVE RELEASE COMMITTEE variation addresses some of these concerns for large organizations. The meeting may provide a forum for some groups to air pet peeves and introduce other obstacles—including participants who are not essential for a successful release, but who can make the RELEASE COMMITTEE less efficient. Because the RELEASE COMMITTEE can exert a strong influence on the execution of a release plan, a CORNCOB (a curmudgeon of the unwelcome kind) may cause havoc as a member of the committee [BrownW98].

Rationale. Releases of large, complex software products typically involve a variety of groups that report to different managers. This makes lateral integration difficult, which can lead to risks, poor decisions, and delays. A RELEASE COMMITTEE provides a structure in which stakeholder groups work together to deliver an architecture or other major software component. This coordination can improve the delivery of content between the groups responsible for delivery. By avoiding missteps, the committee can also help maintain the tempo of a release. Stable membership is needed so that issues resolved during one meeting will not resurface at later meetings. If participants do not have enough authority to make decisions, then decisions cannot be made at the meeting, or the decisions made will have no influence on the organization.

Example. This practice is used by a number of companies including Allaire, the maker of the ColdFusion Web application development environment. Allaire kicks off a new release with the stakeholders at an off-site meeting. A release plan is created at this meeting, and it ensures that all of the departments are in agreement regarding the priorities of the release. Then, as the release progresses, the group meets every week. These weekly meetings make commitments and dependencies visible to all of the participants. Changes are recorded in a release plan.

Variation: REPRESENTATIVE RELEASE COMMITTEE. If the organization is very large, it may not be feasible to have direct participation in the RELEASE COMMITTEE. A REPRESENTATIVE RELEASE COMMITTEE can be used instead. A telecommunications firm had a very large product that involved more than 20 distinct organizations. Release committee meetings to determine whether a checkpoint had been passed were bogged down when participants began to air pet peeves and push pet features and often surprised everyone by blocking releases with issues that had not been previously raised. They adopted a three- (and later four-) member REPRESENTATIVE RELEASE COMMITTEE. While each stakeholder was not a direct participant in the committee, each member of the committee explicitly represented a stakeholder. If a stakeholder had an issue that needed to be addressed by the committee, the stakeholder raised the issue through this committee representative. The group used metrics, such as the number of outstanding defects, to assess the progress of a release. After adopting the smaller release committee, issues were resolved more quickly and meetings were more focused and productive.

Related Patterns and Antipatterns. The RELEASE COMMITTEE needs participants who have sufficient authority to approve changes. If one group is delayed, SCHEDULE CHICKEN may ensue [Olson98]. A CORNCOB may wreak havoc if placed on a RELEASE COMMITTEE [BrownW98]. Although they focus on the software development process, some of the patterns in Ward Cunningham's EPISODES pattern language could be adapted for use by a release committee. For example, TECHNICAL MEMO could be used to document the committee's decisions [Cunningham96].

Criterion 2: Architecture users have a high level of confidence in the timing and content of architecture releases

When no overriding rhythm is set for an organization, particularly a large one, executives set the pace by reacting to internal or external forces by imposing panic deadlines on their staff. These panic actions are rarely coordinated with one another and create dysfunctional rhythms that wreak havoc on the timing and content of architecture releases, in the same way that a mixer with three beaters running in one bowl would quickly drain a bowl and splatter a room. If architecture users do not trust the timing and content of architecture releases, then the users may not plan to adopt new architecture releases, or they may choose another architecture altogether. Therefore, a lack of user confidence in the timing and content of architecture releases is a warning sign that a good rhythm has not been established.

Antipattern: SHORTCUT

General Form. You are the leader of an architecture team that has established a good rhythm. There are regular builds and releases. However, it is becoming difficult to maintain your tempo, schedules have slipped, and you are now facing intense pressure to get back on track. In an attempt to sustain the tempo, you have decided to skip a number of process steps (see Figure 4.10). Peer reviews might be omitted, or a late change might be introduced without going through the entire configuration management process. While the immediate tempo is retained by the move, it sows the seeds for later disruption. Defects that might have been detected in the skipped steps can surface later when they will be more expensive to correct.

Figure 4.10Figure 4.10 The SHORTCUT antipattern occurs when processes are skipped to maintain tempo.

Forces. There is often intense schedule pressure in software development, and this is no less true for organizations trying to establish and maintain a rhythm. Customers, stakeholders, and managers can all bring significant pressure to complete a release. When deadlines loom, there is a tendency to make decisions with a short-term benefit in exchange for consequences that are longer-term. The benefits of such decisions are immediately visible, while the consequences are less tangible and may not be immediately apparent. Defects are typically less expensive to correct the sooner in the life-cycle they are detected.

Solution. The appropriate way for processes to be enforced depends on the culture of the organization. In some organizations, periodic software audits may serve to ensure that the processes are followed. However, in many organizations, audits are not an effective way to change or enforce behavior. The actions of senior management can alter behavior more directly. Are there sufficient resources allocated to perform all the planned steps? Do managers create clear expectations so that processes are followed? Do they inquire if these expectations are met? Management actions can have a dramatic impact on whether the organization takes shortcuts to maintain the appearance of rhythm.

Rationale. In these days of shorter and shorter product cycles, there is a great deal of pressure to take shortcuts. Ironically, organizations that try to establish a rhythm may be even more susceptible. A good rhythm is composed of tempo, content, and quality, but of these, tempo is by far the most visible. Action is needed to counter-balance the tendency to maintain tempo at the expense of content and quality. In the long run, such sacrifices undermine what makes rhythm valuable in the first place.

Example. An architecture component developer for a large command and control system had well-established processes for creating and delivering new component releases. The component team was reorganized and received new managers. Just after this management change, the primary customer for the component requested some minor changes. In an attempt to please their customers, the new managers abbreviated the established delivery process, but in doing so several defects were introduced. Rather than pleasing the customer with their responsiveness, a defective component was delivered, followed by a delay as the component team redelivered the component using the established process.

When is This Antipattern a Pattern? Sometimes it does make sense to trim steps out of a process or tailor a process for a particular situation if it does not add value in that context (Chapter 7, Simplification). SHORTCUT might also make sense if the project is in a do-or-die situation where long-term consequences are not as important because the company might not be around long enough to experience them. Skipping a step that both internal and external stakeholders are expecting should be approached with great caution and validated by a seasoned manager. In these situations, the organization needs enough discipline to record the shortcuts and mitigate the consequences once the immediate crisis has passed.

Variation: REDEFINE THE RULES. Instead of explicitly skipping a process step, this antipattern sometimes emerges when groups REDEFINE THE RULES. For example, a beat might be defined as completing a major milestone every month, and one of the criteria for completing a milestone is having no outstanding high-impact defects. In this variation of the antipattern, a group redefines critical defects to lower-impact classifications in order to pass the milestone. It appears that the organization has maintained a regular beat but at the price of burying a potentially significant risk. Additional effort and discipline are needed to manage the risk because it has been hidden from the usual processes.

Related Antipatterns and Patterns SHORTCUT can result when there is too much emphasis on the timing of DAILY BUILD AND SMOKE TESTS but not enough emphasis on content of the builds or whether they are used [Cabrera99].

Pattern: DROP PASS

Problem Statement. How do you maintain the tempo of architecture releases when components are delayed?

Context. The architecture is released in regular intervals; for example, the architecture could have annual major releases and quarterly minor releases. Further, there are a number of independently developed components in the architecture. The release in question involves changes to a number of these components. The enhancements made to delayed components are not among the most essential features of the architecture release. Even though an effort has been made to get a component back on schedule, it appears that it will still be delayed.

Forces. The developers using the architecture could be adversely affected if the component release date is delayed. If the delay is due to one component, the other component owners might be tempted to try to play SCHEDULE CHICKEN [Olson98]. Not all components are equally important to the developers using the architecture, but all customers may be affected if an architecture release is delayed. Many users of an architecture do not read the release notes in detail and may not see notices about delayed or dropped features. It is very hard for suppliers to fully understand the consequences of a delayed component.

Solution. When it appears that revisions to a component will not be completed in time, alert stakeholders as soon as you think the feature might not be included and verify that it is not critical. Go ahead with the architecture release without changes to the delayed component. To avoid the problem of users who do not read or see announcements about the change in features, make sure to drop the feature from the preliminary releases, so they experience the changes in alpha or beta, and not in the production release. Incorporate the changes to that component in a later release of the architecture.

Result. The tempo of the release is maintained. Activities planned after the release of the architecture can proceed as scheduled. The practice may also motivate component owners to finish their revisions on schedule. Developer trust grows because the architecture release occurs when promised. The developer also has more confidence that the next release will occur as planned.

Consequences. The release will have less functionality than if the release was held up for the component. Developers with plans to use the new features in the delayed component will need to make alternate plans. If customers do not trust the architecture provider, the announcement of a DROP PASS may prompt them to find an alternate provider. Unless other stakeholders are involved in the decision to drop a feature, problems could surface. For example, the product could fail tests because the test cases were not updated to reflect the change, or marketing could provide incorrect information to customers.

Rationale. Like a hockey player using a drop pass to give the puck to a teammate following from behind, this pattern moves a revised component to a following release. The pattern calls for an explicit tradeoff between the tempo and content of a release. Because there are many activities tied to the release of an architecture, delaying the release of the entire architecture could disrupt many organizations.

The pattern only works if the delayed component is not essential for the new architecture to be valuable to the developers who plan to use it. If the delayed component is critical, it may make more sense to delay the release instead. The onus is on the dependent parties here. They are the ones who can best judge the impact of postponing a component. The consumers have the obligation to push back on the suppliers if a component will be delayed too long.

Example. Microsoft uses a common product architecture so that new features can be written once and shared across products. They also release their applications over a number of time-paced intervals. They can drop pass low-priority features to the next planned release to make sure that critical features are included in the current release [Eisenhardt98].

Related Patterns and Antipatterns. A RELEASE COMMITTEE can be used to help mitigate the consequences of DROP PASS by ensuring that all the stakeholders are in agreement and aware of the changes. Many of the patterns from Linda Rising's Customer Interaction Patterns can be used to communicate the impact of a DROP PASS with customers [Rising99].

Criterion 3: Explicit activities are coordinated via rhythm

Software architectures have stakeholders in many different organizations. A shared architecture rhythm helps these autonomous groups to work together across organizational boundaries because it helps establish shared assumptions about when and how key events will occur. For example, if a product developer knows that there is a major architecture release annually and quarterly maintenance releases, the developer could time product releases to follow the expected architecture releases and take advantage of new architecture features.

Rhythm also coordinates activities across different groups in a firm. A daily or weekly build can coordinate activities across a development group. A human resources apartment can coordinate hiring to acquire developers early in a release cycle.

When rhythm is not a coordinating presence among stakeholders, decisions and transitions become more cumbersome. Human resources could hire staff the development group is not prepared to integrate into its team. Additional effort must be spent when rhythm is lacking to coordinate activities and to recover from transitions that occur at inopportune times. Developers might get slowed down because a shared component does not integrate cleanly.

Antipattern: BROKEN LOADS

Alias: BROKEN BUILDS

General Form. You are the leader of a team that has established regular builds. However, even though the code is checked in, compiled, and tested regularly, it does not always do so cleanly. Broken compiles or failed test cases are not considered to be a big deal. The team may believe it will be possible to straighten out the inconsistencies later in the process, or perhaps the team is using an advanced configuration management system to continue working and still keep track of the code versions in conflict. However, when it comes time to get a release out the door, it takes much longer to get all the pieces to work together than was anticipated.

Forces. There are many benefits from regular builds; however, they require significant effort to implement, especially for very large applications. In large systems it may not be feasible to rerun all test cases after each build, and managing test case dependencies can be especially challenging. If a build breaks, it may be tempting to put off resolving the defect if there is other more interesting work to do. If the build breaks, the software is in an unknown state, and so larger problems may remain hidden. An advanced configuration management system can give the developers a false sense of security to manage multiple codebases when a build breaks. Such a system could allow developers to continue programming without stopping for the build to be repaired and without addressing the causes of the broken load.

Solution. Establish a commitment to regular builds. Management must clearly communicate to the developers that the regular builds are expected to be successful. The builds should include not only compiling the product, but also some form of automated testing. The process for regular builds may also be modified to prevent new work from moving forward until a broken build is corrected. Similarly, failed test cases that had been previously successful should be addressed immediately. Some organizations use social pressure on developers who break a load; that is, developers who break a load may be required to wear a proverbial dunce cap. Caution—this particular strategy has the potential to be counterproductive, depending on the culture of the organization.

Rationale. Builds must be used to be valuable. If they are not used as baselines, and if they are not used to keep the system in a known state, then they cannot help the organization maintain a rhythm. While a regular build process does introduce a regular tempo, if the build is always breaking, then the benefit of this tempo and the content delivered by the build is lost (see Figure 4.11). An effective regular build process can promote communication among developers and other stakeholders. For example, in organizations with such a build process, there is more cooperation among developers to ensure that their code works together so they can avoid breaking a load. When builds start breaking, it is a sign that this informal coordination among the component owners has deteriorated as well.

Figure 4.11Figure 4.11 BROKEN LOADS are a sign that RHYTHM is breaking down.

Example. A group at a telecommunications firm had a process of completing weekly builds, but managers had not placed a priority on maintaining this schedule. When a build was not successful, development on new features continued as a "managed exception." An internal review identified this as a problem, and corrective action was taken. An engineer submitted new code that caused the build to break. The engineer had failed to coordinate the changes in his component with the other component owners before submitting the change. The engineer received a call in the middle of the night and received a visit from a vice-president first thing the next morning. The expectation was communicated to the entire team that both the schedule and the quality of the weekly builds needed to be maintained. After this new emphasis on rhythm was established, the team improved its ability to deliver on schedule.

The need to address BROKEN LOADS is often balanced with the need to move forward. At one leading software firm, when a build breaks, a series of hot bugs are entered and dispatched to developers as quickly as possible. The developer must drop everything to fix the bug, and a fix is typically expected within minutes, or hours at worst. Many daily builds will generate no significant bugs, while others may generate five or ten (for a product with several million lines of code). The build lab waits for fixes to come in and then iterates the build. At a certain point in the day they will abandon the current day's build and start preparing for the next.

When is This Antipattern a Pattern? Builds may occasionally break, and this may not be a big deal. But when this becomes a recurring event, then it is a problem that must to be resolved.

Variation: CONTINUOUS BUILDS. Some groups have taken regular builds a step further by using CONTINUOUS BUILDS. Every time code is checked in, it must pass through an automated system which forces a complete rebuild and "sniff test" of all affected code before the check-in is committed. Teams that use continuous builds will have a daily build available for the developers as well.

This approach is similar to that of eXtreme Programming. In XP, no code goes more than a couple of hours without integration. When code is integrated, the latest release is used, and it is expected to pass all of the test cases [Beck00].

Related Antipatterns and Patterns. This antipattern is an example of DAILY BUILD AND SMOKE TEST gone awry [Cabrera99].

Pattern: Synchronize Releases

Problem Statement. How can you accelerate the release of products built on your architecture?

Context. There have been a number of regular releases of your architecture, and there are a number of trusted developers who use the architecture to create products that add value to it. These developers are partners who receive early access to releases of the architecture so that they can provide feedback and accelerate development of their own products. The planned features for the release have already been determined.

Forces. Increasingly, companies are partnering with other vendors to provide complete solutions for their customers. This means that when a new or revised architecture comes to market, other complementary products are also needed for the architecture to be successful. It takes time for these complementary products to come to market. Customers may hold off on adopting an architecture release or upgrade until these complementary products become available. If the complementary products are available more quickly, then architecture adoption can be accelerated.

Solution. Work with your partners to determine the order in which the features of the architecture should be delivered for them to develop products using the architecture. To the extent possible, include these features in the early access releases of the architecture. If there are changes to the architecture that require substantial changes in complementary products, then these changes should be visible in the first preliminary releases. Communicate with the partners about when to expect which features. In exchange for adjusting the early releases in this manner, establish agreements with partners to quickly bring to market their products that include or require your architecture.

Result. When this pattern is successfully applied, there is little or no delay between the release of the architecture and the release of value-added components built on the architecture. With more components available that work with the architecture, architecture adoption will be quicker and more widespread.

Consequences. Not all developers will have the same needs, and so it may not be possible to coordinate the features incorporated in the releases in a way that satisfies everyone. The optimal release plan for the architecture team may differ from the optimal release plan for the partners. Some firms may be accused of "playing favorites" if they give early access to some firms but not others. Some partners may not be interested in making the commitment associated with synchronizing their releases; they may wish to wait until the architecture has gained market acceptance.

Rationale. Synchronizing releases accelerates the availability of complementary products because the needs of the partners are incorporated into the release plans and communicated back to the partners. The tempo and content of the architecture releases can be coordinated with that of the partners using the architecture. Partners are better able to prioritize their own development processes. Because the needs of the partners are met, they can bring complementary products to market more quickly.

Example. An operating systems development group noticed that it would usually take several months after the release of a new version of the operating system before compatible products and tools from third parties reached the market. The group partnered with the third-party developers to find out which features were needed for the early developer releases of the operating system. By allocating features across the developer releases in this fashion, the third-party developers were able to get more work done more quickly. Once the practice was adopted, new releases of the operating system were simultaneous with the release of compatible third-party products.

There are also examples of this pattern in other industries. A large household goods manufacturer adjusted the timing of its product launches to synchronize with the shelf-planning cycles of large retailers such as Wal-Mart and Target. The practice increased the shelf space for the manufacturer's products, and it helped the retailers stock the newest products [Eisenhardt98].

Related Patterns and Antipatterns. Many of the patterns from Linda Rising's Customer Interaction Patterns can be used to work with partners to establish SYNCHRONIZED RELEASES. IT'S A RELATIONSHIP, NOT A SALE is particularly relevant [Rising99].

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Questions and Inquiries

For inquiries and questions, we collect the inquiry or question, together with name, contact details (email address, phone number and mailing address) and any other additional information voluntarily submitted to us through a Contact Us form or an email. We use this information to address the inquiry and respond to the question.

Online Store

For orders and purchases placed through our online store on this site, we collect order details, name, institution name and address (if applicable), email address, phone number, shipping and billing addresses, credit/debit card information, shipping options and any instructions. We use this information to complete transactions, fulfill orders, communicate with individuals placing orders or visiting the online store, and for related purposes.

Surveys

Pearson may offer opportunities to provide feedback or participate in surveys, including surveys evaluating Pearson products, services or sites. Participation is voluntary. Pearson collects information requested in the survey questions and uses the information to evaluate, support, maintain and improve products, services or sites, develop new products and services, conduct educational research and for other purposes specified in the survey.

Contests and Drawings

Occasionally, we may sponsor a contest or drawing. Participation is optional. Pearson collects name, contact information and other information specified on the entry form for the contest or drawing to conduct the contest or drawing. Pearson may collect additional personal information from the winners of a contest or drawing in order to award the prize and for tax reporting purposes, as required by law.

Newsletters

If you have elected to receive email newsletters or promotional mailings and special offers but want to unsubscribe, simply email information@informit.com.

Service Announcements

On rare occasions it is necessary to send out a strictly service related announcement. For instance, if our service is temporarily suspended for maintenance we might send users an email. Generally, users may not opt-out of these communications, though they can deactivate their account information. However, these communications are not promotional in nature.

Customer Service

We communicate with users on a regular basis to provide requested services and in regard to issues relating to their account we reply via email or phone in accordance with the users' wishes when a user submits their information through our Contact Us form.

Other Collection and Use of Information


Application and System Logs

Pearson automatically collects log data to help ensure the delivery, availability and security of this site. Log data may include technical information about how a user or visitor connected to this site, such as browser type, type of computer/device, operating system, internet service provider and IP address. We use this information for support purposes and to monitor the health of the site, identify problems, improve service, detect unauthorized access and fraudulent activity, prevent and respond to security incidents and appropriately scale computing resources.

Web Analytics

Pearson may use third party web trend analytical services, including Google Analytics, to collect visitor information, such as IP addresses, browser types, referring pages, pages visited and time spent on a particular site. While these analytical services collect and report information on an anonymous basis, they may use cookies to gather web trend information. The information gathered may enable Pearson (but not the third party web trend services) to link information with application and system log data. Pearson uses this information for system administration and to identify problems, improve service, detect unauthorized access and fraudulent activity, prevent and respond to security incidents, appropriately scale computing resources and otherwise support and deliver this site and its services.

Cookies and Related Technologies

This site uses cookies and similar technologies to personalize content, measure traffic patterns, control security, track use and access of information on this site, and provide interest-based messages and advertising. Users can manage and block the use of cookies through their browser. Disabling or blocking certain cookies may limit the functionality of this site.

Do Not Track

This site currently does not respond to Do Not Track signals.

Security


Pearson uses appropriate physical, administrative and technical security measures to protect personal information from unauthorized access, use and disclosure.

Children


This site is not directed to children under the age of 13.

Marketing


Pearson may send or direct marketing communications to users, provided that

  • Pearson will not use personal information collected or processed as a K-12 school service provider for the purpose of directed or targeted advertising.
  • Such marketing is consistent with applicable law and Pearson's legal obligations.
  • Pearson will not knowingly direct or send marketing communications to an individual who has expressed a preference not to receive marketing.
  • Where required by applicable law, express or implied consent to marketing exists and has not been withdrawn.

Pearson may provide personal information to a third party service provider on a restricted basis to provide marketing solely on behalf of Pearson or an affiliate or customer for whom Pearson is a service provider. Marketing preferences may be changed at any time.

Correcting/Updating Personal Information


If a user's personally identifiable information changes (such as your postal address or email address), we provide a way to correct or update that user's personal data provided to us. This can be done on the Account page. If a user no longer desires our service and desires to delete his or her account, please contact us at customer-service@informit.com and we will process the deletion of a user's account.

Choice/Opt-out


Users can always make an informed choice as to whether they should proceed with certain services offered by InformIT. If you choose to remove yourself from our mailing list(s) simply visit the following page and uncheck any communication you no longer want to receive: www.informit.com/u.aspx.

Sale of Personal Information


Pearson does not rent or sell personal information in exchange for any payment of money.

While Pearson does not sell personal information, as defined in Nevada law, Nevada residents may email a request for no sale of their personal information to NevadaDesignatedRequest@pearson.com.

Supplemental Privacy Statement for California Residents


California residents should read our Supplemental privacy statement for California residents in conjunction with this Privacy Notice. The Supplemental privacy statement for California residents explains Pearson's commitment to comply with California law and applies to personal information of California residents collected in connection with this site and the Services.

Sharing and Disclosure


Pearson may disclose personal information, as follows:

  • As required by law.
  • With the consent of the individual (or their parent, if the individual is a minor)
  • In response to a subpoena, court order or legal process, to the extent permitted or required by law
  • To protect the security and safety of individuals, data, assets and systems, consistent with applicable law
  • In connection the sale, joint venture or other transfer of some or all of its company or assets, subject to the provisions of this Privacy Notice
  • To investigate or address actual or suspected fraud or other illegal activities
  • To exercise its legal rights, including enforcement of the Terms of Use for this site or another contract
  • To affiliated Pearson companies and other companies and organizations who perform work for Pearson and are obligated to protect the privacy of personal information consistent with this Privacy Notice
  • To a school, organization, company or government agency, where Pearson collects or processes the personal information in a school setting or on behalf of such organization, company or government agency.

Links


This web site contains links to other sites. Please be aware that we are not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every web site that collects Personal Information. This privacy statement applies solely to information collected by this web site.

Requests and Contact


Please contact us about this Privacy Notice or if you have any requests or questions relating to the privacy of your personal information.

Changes to this Privacy Notice


We may revise this Privacy Notice through an updated posting. We will identify the effective date of the revision in the posting. Often, updates are made to provide greater clarity or to comply with changes in regulatory requirements. If the updates involve material changes to the collection, protection, use or disclosure of Personal Information, Pearson will provide notice of the change through a conspicuous notice on this site or other appropriate way. Continued use of the site after the effective date of a posted revision evidences acceptance. Please contact us if you have questions or concerns about the Privacy Notice or any objection to any revisions.

Last Update: November 17, 2020