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The Ten Cardinal Rules of Capacity Planning

Experienced infrastructure expert Rich Schiesser knows the best and worst techniques to use when planning for the adequate capacity of computer resources. In this article, he describes his 10 cardinal rules for implementing an effective capacity planning process.
This article is adapted from Rich Schiesser's book IT Systems Management: Designing, Implementing, and Managing World-Class Infrastructures (Prentice Hall, 2002, ISBN 0-13-087678-X).
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Introduction

A formal capacity planning program is usually one of the last processes that an organization will implement. There are many reasons, but chief is that this strategic process belongs in a highly tactical environment. Infrastructures typically shine at day-to-day problem solving, spur-of-the-moment firefighting, and short-term resolution of issues. It isn't so much that infrastructures are adverse to strategic processes. More likely, they rarely get to strategic activities due to the daily onslaught of tactical matters to address. This article describes 10 cardinal rules for planning for the adequate capacity of computer resources within an infrastructure.

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