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Key Terms

  • Analytic Hierarchy Process (AHP)
  • Analytics
  • Beta Distribution
  • Breakeven Analysis
  • Continuous Random Variable
  • Cost-Benefit Analysis
  • Critical Path Method (CPM)
  • Customer Relationship Management (CRM)
  • Discrete Random Variable
  • DMAIC Cycle
  • Earned Value Analysis
  • Empirical Rule
  • Lean Six Sigma
  • Net Present Value (NPV)
  • Normal Distribution
  • NORMDIST
  • Payback Period
  • PDSA Cycle
  • Poisson Distribution
  • Program Evaluation and Review Technique (PERT)
  • Return on Investment (ROI)
  • SIPOC
  • Three-Point Estimating
  • Triangular Distribution
  • Uniform Distribution
  • Value Stream Mapping
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