Home > Articles > Software Development & Management > UML

This chapter is from the book

Content Management

The term content management is used very broadly in both Web and non-Web applications. It often encompasses the full production lifecycle for editing, storing, and version control of text and binary content used in on-line and printed information resources. Our focus here is much narrower, emphasizing only the aspects of content management that depend on XML vocabularies and their relationship to Web portal applications.

Define Business Vocabulary

The definition of business vocabularies is of fundamental importance to all XML applications. In Web applications, that importance is emphasized in the use case diagram by the convergence of dependency arrows upon the use case. This dependence is true regardless of whether those applications are wired or wireless. The XML vocabulary, which determines the structure of content created by content developers, defines the metadata that will be assigned to guide application personalization and is the basis for creating stylesheets that present the content within portal applications.

This use case is described in greater detail in Chapter 4, where the same requirements are critical in guiding e-business integration. In that situation, the XML business vocabularies determine the structure of message content and identify the document components exchanged as part of a workflow. That same content may be extracted from B2B messages and presented to users as part of a vertical market portal.

Create Content

All Web applications depend on the creation of content that is presented to users. Some of this content is likely authored directly by human content developers and other content is extracted from databases that are part of other application components and legacy systems. In any case, this content is produced or extracted in the form of XML documents that become the primary source of information for the portal.

This use case depends foremost on the definition of a business vocabulary that specifies the XML structure of content documents. This chapter's examples focus on creating product catalog documents using the CatML vocabulary, although a complete application architecture would likely include several such vocabularies specifying other components in addition to the catalog content. The RSS vocabulary described in previous chapters is likely to be incorporated into portal content management. When legacy system integration is involved, their business vocabularies define the structure of XML documents extracted from those systems' database queries or transaction messages.

As shown in Figure 5-1, the Create Content use case is further specialized by two additional use cases; the hollow-headed arrow indicates a generalization relationship. UML class diagrams use generalization to represent inheritance of attributes and operations by subclasses; in a use case diagram the same type of relationship indicates that one use case specializes the behavior of another, more general use case. Create Content is specialized by use cases that describe the requirements for Create Product Catalog and Create News Channel.

Create Product Catalog

In our example application, the product catalog is created as an XML document based on the CatML vocabulary. This vocabulary may be used in many different ways as a guide to catalog creation. The most straightforward approach is to use an authoring tool such as XMetaL from SoftQuad that enables a word-processing interface for any XML DTD. The sample screen shot of XMetaL in Figure 5-2 illustrates a "normal view" of a product catalog. Alternatively, it supports viewing and editing XML documents in text-mode where all of the underlying XML tags are exposed.

XMetaL applies a CSS stylesheet to the XML document in order to produce the formatted view. An author can add new products or edit existing products using this word-processing like interface. The dialog panes on the right are created from the CatML DTD and are used by an author either to pick new types from a list of valid XML elements or to change attribute values for the current element being edited.

XMetaL was used to author the following XML definition of a CatML Product.

<Product xmi.id="sku-Z505JE"> 
 <CatalogItem.name>Sony VAIO Z505</CatalogItem.name> 
 <CatalogItem.description>
   The small size and weight of the Sony VAIO Z505 ...
 </CatalogItem.description> 
 <CatalogItem.listPrice> 
  <Money currency="USD"> 
   <Money.amount>2499</Money.amount> 
  </Money> 
 </CatalogItem.listPrice> 
 <CatalogItem.sku>Z505JE</CatalogItem.sku> 
 <Product.photoURL>/examples/images/SonyZ505.jpg
 </Product.photoURL>
 <CatalogItem.category> 
  <Category href="Taxonomy.xml#Laptop_Computer_System" 
       xmi.label="Laptop Compter System"/> 
 </CatalogItem.category> 
 <CatalogItem.detail> 
  <Resource href="http://www.ita.sel.sony.com/jump/z505/"
       xmi.label="Product Specifications"/>
 </CatalogItem.detail> 
 <CatalogItem.supplier> 
  <Party href="Suppliers.xml#Sony" xmi.label="Sony""/>
 </CatalogItem.supplier> 
</Product> 

This CatML example, along with its vocabulary definition, DTD, and XML Schema, are described in great detail throughout the remainder of this book.

Figure 5-2 Editing a product catalog in XMetaL

Create News Channel

News headline summaries are becoming ubiquitous in Web portals. In many cases, these news channels are focused on general headlines from sources such as the New York Times or CNN, though the same techniques can be applied to create customized news feeds for any topic. Vertical market specialized newsfeeds are especially relevant in B2B vortals. The information used to produce many of these headline listings is communicated using the Rich Site Summary (RSS) vocabulary.

Because RSS is simply another XML vocabulary, we can easily transform our CatML catalog information into the RSS structure. If we produce an RSS headline document that represents special promotional offers from our product catalog, then this "news channel" could be immediately and easily used by any of the consumer portals available today. Each promotional item listed in the RSS document would include a hyperlink pointing back to the relevant page of our catalog portal, thereby allowing the consumer to get additional information or to purchase the product. This use of RSS is illustrated in a detailed example in Chapter 11, in the section "A Portlet for Promotional Discounts."

Assign Content Metadata

After the content documents have been created, it is often necessary to assign additional metadata attributes that describe the type of content contained within each document. These metadata might include general attributes such as title, subject, and language, or application-specific attributes such as target audience demographics, product category, and price range. In either case, the metadata are used either to enable more precise searching of the Web site or to write personalization rules that match content with user profile characteristics.

The use case diagram in Figure 5-1 specifies that Create Content includes Assign Content Metadata, which in turn includes Define Business Vocabulary. Thus, the metadata assignment depends on the definition of one or more vocabularies, although those vocabularies may be drawn from one of the shared public repositories. For example, an application could use a standard set of metadata attributes defined by the Dublin Core1 or combine them with other standard or customized metadata vocabularies specific to e-commerce.

InformIT Promotional Mailings & Special Offers

I would like to receive exclusive offers and hear about products from InformIT and its family of brands. I can unsubscribe at any time.

Overview


Pearson Education, Inc., 221 River Street, Hoboken, New Jersey 07030, (Pearson) presents this site to provide information about products and services that can be purchased through this site.

This privacy notice provides an overview of our commitment to privacy and describes how we collect, protect, use and share personal information collected through this site. Please note that other Pearson websites and online products and services have their own separate privacy policies.

Collection and Use of Information


To conduct business and deliver products and services, Pearson collects and uses personal information in several ways in connection with this site, including:

Questions and Inquiries

For inquiries and questions, we collect the inquiry or question, together with name, contact details (email address, phone number and mailing address) and any other additional information voluntarily submitted to us through a Contact Us form or an email. We use this information to address the inquiry and respond to the question.

Online Store

For orders and purchases placed through our online store on this site, we collect order details, name, institution name and address (if applicable), email address, phone number, shipping and billing addresses, credit/debit card information, shipping options and any instructions. We use this information to complete transactions, fulfill orders, communicate with individuals placing orders or visiting the online store, and for related purposes.

Surveys

Pearson may offer opportunities to provide feedback or participate in surveys, including surveys evaluating Pearson products, services or sites. Participation is voluntary. Pearson collects information requested in the survey questions and uses the information to evaluate, support, maintain and improve products, services or sites, develop new products and services, conduct educational research and for other purposes specified in the survey.

Contests and Drawings

Occasionally, we may sponsor a contest or drawing. Participation is optional. Pearson collects name, contact information and other information specified on the entry form for the contest or drawing to conduct the contest or drawing. Pearson may collect additional personal information from the winners of a contest or drawing in order to award the prize and for tax reporting purposes, as required by law.

Newsletters

If you have elected to receive email newsletters or promotional mailings and special offers but want to unsubscribe, simply email information@informit.com.

Service Announcements

On rare occasions it is necessary to send out a strictly service related announcement. For instance, if our service is temporarily suspended for maintenance we might send users an email. Generally, users may not opt-out of these communications, though they can deactivate their account information. However, these communications are not promotional in nature.

Customer Service

We communicate with users on a regular basis to provide requested services and in regard to issues relating to their account we reply via email or phone in accordance with the users' wishes when a user submits their information through our Contact Us form.

Other Collection and Use of Information


Application and System Logs

Pearson automatically collects log data to help ensure the delivery, availability and security of this site. Log data may include technical information about how a user or visitor connected to this site, such as browser type, type of computer/device, operating system, internet service provider and IP address. We use this information for support purposes and to monitor the health of the site, identify problems, improve service, detect unauthorized access and fraudulent activity, prevent and respond to security incidents and appropriately scale computing resources.

Web Analytics

Pearson may use third party web trend analytical services, including Google Analytics, to collect visitor information, such as IP addresses, browser types, referring pages, pages visited and time spent on a particular site. While these analytical services collect and report information on an anonymous basis, they may use cookies to gather web trend information. The information gathered may enable Pearson (but not the third party web trend services) to link information with application and system log data. Pearson uses this information for system administration and to identify problems, improve service, detect unauthorized access and fraudulent activity, prevent and respond to security incidents, appropriately scale computing resources and otherwise support and deliver this site and its services.

Cookies and Related Technologies

This site uses cookies and similar technologies to personalize content, measure traffic patterns, control security, track use and access of information on this site, and provide interest-based messages and advertising. Users can manage and block the use of cookies through their browser. Disabling or blocking certain cookies may limit the functionality of this site.

Do Not Track

This site currently does not respond to Do Not Track signals.

Security


Pearson uses appropriate physical, administrative and technical security measures to protect personal information from unauthorized access, use and disclosure.

Children


This site is not directed to children under the age of 13.

Marketing


Pearson may send or direct marketing communications to users, provided that

  • Pearson will not use personal information collected or processed as a K-12 school service provider for the purpose of directed or targeted advertising.
  • Such marketing is consistent with applicable law and Pearson's legal obligations.
  • Pearson will not knowingly direct or send marketing communications to an individual who has expressed a preference not to receive marketing.
  • Where required by applicable law, express or implied consent to marketing exists and has not been withdrawn.

Pearson may provide personal information to a third party service provider on a restricted basis to provide marketing solely on behalf of Pearson or an affiliate or customer for whom Pearson is a service provider. Marketing preferences may be changed at any time.

Correcting/Updating Personal Information


If a user's personally identifiable information changes (such as your postal address or email address), we provide a way to correct or update that user's personal data provided to us. This can be done on the Account page. If a user no longer desires our service and desires to delete his or her account, please contact us at customer-service@informit.com and we will process the deletion of a user's account.

Choice/Opt-out


Users can always make an informed choice as to whether they should proceed with certain services offered by InformIT. If you choose to remove yourself from our mailing list(s) simply visit the following page and uncheck any communication you no longer want to receive: www.informit.com/u.aspx.

Sale of Personal Information


Pearson does not rent or sell personal information in exchange for any payment of money.

While Pearson does not sell personal information, as defined in Nevada law, Nevada residents may email a request for no sale of their personal information to NevadaDesignatedRequest@pearson.com.

Supplemental Privacy Statement for California Residents


California residents should read our Supplemental privacy statement for California residents in conjunction with this Privacy Notice. The Supplemental privacy statement for California residents explains Pearson's commitment to comply with California law and applies to personal information of California residents collected in connection with this site and the Services.

Sharing and Disclosure


Pearson may disclose personal information, as follows:

  • As required by law.
  • With the consent of the individual (or their parent, if the individual is a minor)
  • In response to a subpoena, court order or legal process, to the extent permitted or required by law
  • To protect the security and safety of individuals, data, assets and systems, consistent with applicable law
  • In connection the sale, joint venture or other transfer of some or all of its company or assets, subject to the provisions of this Privacy Notice
  • To investigate or address actual or suspected fraud or other illegal activities
  • To exercise its legal rights, including enforcement of the Terms of Use for this site or another contract
  • To affiliated Pearson companies and other companies and organizations who perform work for Pearson and are obligated to protect the privacy of personal information consistent with this Privacy Notice
  • To a school, organization, company or government agency, where Pearson collects or processes the personal information in a school setting or on behalf of such organization, company or government agency.

Links


This web site contains links to other sites. Please be aware that we are not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every web site that collects Personal Information. This privacy statement applies solely to information collected by this web site.

Requests and Contact


Please contact us about this Privacy Notice or if you have any requests or questions relating to the privacy of your personal information.

Changes to this Privacy Notice


We may revise this Privacy Notice through an updated posting. We will identify the effective date of the revision in the posting. Often, updates are made to provide greater clarity or to comply with changes in regulatory requirements. If the updates involve material changes to the collection, protection, use or disclosure of Personal Information, Pearson will provide notice of the change through a conspicuous notice on this site or other appropriate way. Continued use of the site after the effective date of a posted revision evidences acceptance. Please contact us if you have questions or concerns about the Privacy Notice or any objection to any revisions.

Last Update: November 17, 2020