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About the Authors

Young H. Chun is Professor of Decision Science and Cherie H. Flores Endowed Chair of MBA Studies at E. J. Ourso College, Louisiana State University. He received a Ph.D. in quantitative methods from Krannert Graduate School of Management, Purdue University, in 1990. His current research interests are in business analytics, quality control and reliability, statistical decision analysis, and warranty analysis. His work has been published in various journals, including Operations Research, Decision Sciences, IIE Transactions, IEEE Transactions on Engineering Management, Naval Research Logistics, European Journal of Operational Research, Journal of the Operational Research Society, Journal of Quality Technology, and American Statistician. Dr. Chun is on the Editorial Review Board of Production and Operations Management (POMS). Contact Dr. Chun at chun@lsu.edu.

Yoonhyuk Jung is Associate Professor at Ulsan National Institute of Science of Technology, South Korea. He received a Ph.D. in Management Information System from Louisiana State University. His main research interest is users’ sense-making and adoption of emerging information technologies, with a special emphasis on social technologies, wireless technology applications, and health information systems. Contact Dr. Jung at yjung@unist.ac.kr.

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