Home > Articles

This chapter is from the book

Project Management Issues Not Addressed by the PMBOK Guide

I am extremely reluctant to criticize such a valuable resource (it meets its stated goals in a most exemplary manner), but one common observation is that the PMBOK Guide fails to adequately address the iterative nature of planning, monitoring, and controlling. Some also feel the exclusive focus on project management techniques is too limiting and that a more holistic approach would enable greater overall project success. That said, the Program Management Institute has done an excellent job of “evolving” the PMBOK Guide over the years to address current issues and concerns, and I am confident that project management professionals will find future editions even more helpful.

Some consider the PMBOK Guide to be weak in the area of planning and seem to prefer a more how-to or prescriptive approach to process planning. Others feel it misses the boat on soft skills such as communications, leadership, motivation, team building, listening, and so on. Some appreciate the depth in which Processes and Knowledge Areas are addressed; others consider it “over-emphasized.”

Creating a one-size-fits-all tool or document can be challenging. I think the Project Management Institute recognizes this challenge as evidenced by the evolution and “crowd-wisdom” approach. Appendix X2 of the fifth edition of the PMBOK Guide, which lists contributors and reviewers in the current and previous editions, is a veritable who’s who of the project management world. The names listed in the core committees, other committees, subcommittees, contributors, and list of reviewers clearly reflect international input. Figure 1.7 illustrates the difficulty of design by committee.

Figure 1.7

Figure 1.7 No document, no matter how ambitious or will-intentioned, will ever meet all needs.

Designed by committee; Photo: http://www.mediabistro.com/agencyspy/files/original/camelREX_468x372.jpg; Quote: http://www.brainyquote.com/quotes/quotes/a/alecissigo312014.html.

Given that I am a project manager, I feel safe in observing that we can be an opinionated group. We—of course—have different opinions on the PMBOK Guide. Listed here are some of my favorites taken from interviews, discussions, and social media sites:

  • “The PMBOK is for people who want more flexibility when defining project methodology. PRINCE2 will allow less flexibility because it is based on step-by-step instructions.”
  • “I have always thought the PMBOK is more a guide than a rule and it may not apply to the specific industry you work in.”
  • “The PMBOK merely serves as a guide to project management. It can’t be rigidly applied...a good project manager will use a combination of experience, wisdom, communication, skill, and the PMBOK—or any other program management methodology—to successfully manage a project.”
  • “I consider project management to be an art; therefore, there is no rulebook.”
  • “Don’t get bogged down in some set of rules...have fun with project management. If we do our jobs correctly we will be adding to the body of knowledge, not stuck in it.”
  • “The PMBOK is a body of knowledge captured in best practice framework. It is designed to be modified to suit the project. I personally take principles from the PMBOK, PRINCE2, and Agile in the projects I manage as they all have their strengths and weaknesses.”
  • “Because each project is different, you are going to use different methods and different approaches. Consider the PMBOK a guidebook to help you shape your project management strategy. After that you have to come up with what works for you, your team, and your sponsor or client.”
  • “The PMBOK is an important strategy when it comes to broad-scale processes...but Six Sigma is best suited for continuous reviews and improvements.”

So why do those of us in the profession sometimes have trouble defining this thing called the PMBOK Guide? It requires careful consideration, much like Bill Clinton’s careful thinking about what the meaning of the word “is” was. It depends... And there are some who feel despite PMI’s adoption of the phrase “Project Management Body of Knowledge” that the true body of knowledge is much greater than a single document. I don’t think PMI and its members would disagree that the ultimate project management body of knowledge (used generically, please note the lower-case letters) might include experience, war stories, project management methodology documentation (processes and procedures), project documents and archives, journals and black books, project postmortems, published information from case studies and best practices, textbooks and corporate training courses, on-the-job training under a senior project manager, and so on.

There will always be some individual and unique areas not served by any project management guide or publication, but in general the PMBOK Guide seems to have fully met its stated goal, addressing “most projects most of the time.”

InformIT Promotional Mailings & Special Offers

I would like to receive exclusive offers and hear about products from InformIT and its family of brands. I can unsubscribe at any time.

Overview


Pearson Education, Inc., 221 River Street, Hoboken, New Jersey 07030, (Pearson) presents this site to provide information about products and services that can be purchased through this site.

This privacy notice provides an overview of our commitment to privacy and describes how we collect, protect, use and share personal information collected through this site. Please note that other Pearson websites and online products and services have their own separate privacy policies.

Collection and Use of Information


To conduct business and deliver products and services, Pearson collects and uses personal information in several ways in connection with this site, including:

Questions and Inquiries

For inquiries and questions, we collect the inquiry or question, together with name, contact details (email address, phone number and mailing address) and any other additional information voluntarily submitted to us through a Contact Us form or an email. We use this information to address the inquiry and respond to the question.

Online Store

For orders and purchases placed through our online store on this site, we collect order details, name, institution name and address (if applicable), email address, phone number, shipping and billing addresses, credit/debit card information, shipping options and any instructions. We use this information to complete transactions, fulfill orders, communicate with individuals placing orders or visiting the online store, and for related purposes.

Surveys

Pearson may offer opportunities to provide feedback or participate in surveys, including surveys evaluating Pearson products, services or sites. Participation is voluntary. Pearson collects information requested in the survey questions and uses the information to evaluate, support, maintain and improve products, services or sites, develop new products and services, conduct educational research and for other purposes specified in the survey.

Contests and Drawings

Occasionally, we may sponsor a contest or drawing. Participation is optional. Pearson collects name, contact information and other information specified on the entry form for the contest or drawing to conduct the contest or drawing. Pearson may collect additional personal information from the winners of a contest or drawing in order to award the prize and for tax reporting purposes, as required by law.

Newsletters

If you have elected to receive email newsletters or promotional mailings and special offers but want to unsubscribe, simply email information@informit.com.

Service Announcements

On rare occasions it is necessary to send out a strictly service related announcement. For instance, if our service is temporarily suspended for maintenance we might send users an email. Generally, users may not opt-out of these communications, though they can deactivate their account information. However, these communications are not promotional in nature.

Customer Service

We communicate with users on a regular basis to provide requested services and in regard to issues relating to their account we reply via email or phone in accordance with the users' wishes when a user submits their information through our Contact Us form.

Other Collection and Use of Information


Application and System Logs

Pearson automatically collects log data to help ensure the delivery, availability and security of this site. Log data may include technical information about how a user or visitor connected to this site, such as browser type, type of computer/device, operating system, internet service provider and IP address. We use this information for support purposes and to monitor the health of the site, identify problems, improve service, detect unauthorized access and fraudulent activity, prevent and respond to security incidents and appropriately scale computing resources.

Web Analytics

Pearson may use third party web trend analytical services, including Google Analytics, to collect visitor information, such as IP addresses, browser types, referring pages, pages visited and time spent on a particular site. While these analytical services collect and report information on an anonymous basis, they may use cookies to gather web trend information. The information gathered may enable Pearson (but not the third party web trend services) to link information with application and system log data. Pearson uses this information for system administration and to identify problems, improve service, detect unauthorized access and fraudulent activity, prevent and respond to security incidents, appropriately scale computing resources and otherwise support and deliver this site and its services.

Cookies and Related Technologies

This site uses cookies and similar technologies to personalize content, measure traffic patterns, control security, track use and access of information on this site, and provide interest-based messages and advertising. Users can manage and block the use of cookies through their browser. Disabling or blocking certain cookies may limit the functionality of this site.

Do Not Track

This site currently does not respond to Do Not Track signals.

Security


Pearson uses appropriate physical, administrative and technical security measures to protect personal information from unauthorized access, use and disclosure.

Children


This site is not directed to children under the age of 13.

Marketing


Pearson may send or direct marketing communications to users, provided that

  • Pearson will not use personal information collected or processed as a K-12 school service provider for the purpose of directed or targeted advertising.
  • Such marketing is consistent with applicable law and Pearson's legal obligations.
  • Pearson will not knowingly direct or send marketing communications to an individual who has expressed a preference not to receive marketing.
  • Where required by applicable law, express or implied consent to marketing exists and has not been withdrawn.

Pearson may provide personal information to a third party service provider on a restricted basis to provide marketing solely on behalf of Pearson or an affiliate or customer for whom Pearson is a service provider. Marketing preferences may be changed at any time.

Correcting/Updating Personal Information


If a user's personally identifiable information changes (such as your postal address or email address), we provide a way to correct or update that user's personal data provided to us. This can be done on the Account page. If a user no longer desires our service and desires to delete his or her account, please contact us at customer-service@informit.com and we will process the deletion of a user's account.

Choice/Opt-out


Users can always make an informed choice as to whether they should proceed with certain services offered by InformIT. If you choose to remove yourself from our mailing list(s) simply visit the following page and uncheck any communication you no longer want to receive: www.informit.com/u.aspx.

Sale of Personal Information


Pearson does not rent or sell personal information in exchange for any payment of money.

While Pearson does not sell personal information, as defined in Nevada law, Nevada residents may email a request for no sale of their personal information to NevadaDesignatedRequest@pearson.com.

Supplemental Privacy Statement for California Residents


California residents should read our Supplemental privacy statement for California residents in conjunction with this Privacy Notice. The Supplemental privacy statement for California residents explains Pearson's commitment to comply with California law and applies to personal information of California residents collected in connection with this site and the Services.

Sharing and Disclosure


Pearson may disclose personal information, as follows:

  • As required by law.
  • With the consent of the individual (or their parent, if the individual is a minor)
  • In response to a subpoena, court order or legal process, to the extent permitted or required by law
  • To protect the security and safety of individuals, data, assets and systems, consistent with applicable law
  • In connection the sale, joint venture or other transfer of some or all of its company or assets, subject to the provisions of this Privacy Notice
  • To investigate or address actual or suspected fraud or other illegal activities
  • To exercise its legal rights, including enforcement of the Terms of Use for this site or another contract
  • To affiliated Pearson companies and other companies and organizations who perform work for Pearson and are obligated to protect the privacy of personal information consistent with this Privacy Notice
  • To a school, organization, company or government agency, where Pearson collects or processes the personal information in a school setting or on behalf of such organization, company or government agency.

Links


This web site contains links to other sites. Please be aware that we are not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every web site that collects Personal Information. This privacy statement applies solely to information collected by this web site.

Requests and Contact


Please contact us about this Privacy Notice or if you have any requests or questions relating to the privacy of your personal information.

Changes to this Privacy Notice


We may revise this Privacy Notice through an updated posting. We will identify the effective date of the revision in the posting. Often, updates are made to provide greater clarity or to comply with changes in regulatory requirements. If the updates involve material changes to the collection, protection, use or disclosure of Personal Information, Pearson will provide notice of the change through a conspicuous notice on this site or other appropriate way. Continued use of the site after the effective date of a posted revision evidences acceptance. Please contact us if you have questions or concerns about the Privacy Notice or any objection to any revisions.

Last Update: November 17, 2020