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Debit Card Phishing Scam

Customers of St. Anne’s Credit Union, BankFive, Bristol County Savings Bank, Mechanics Cooperative Bank, Taunton Federal Credit Union, and Bridgewater Savings Bank in Massachusetts received telephone calls purportedly from their banks in which the caller told the person answering the call that the caller worked for his or her bank, that there was a security breach of the customer’s bank account, and that the account had been frozen for security purposes. The customer was then told that in order to resolve the situation and make the account available to the customer again, the customer had to confirm his debit card number and PIN (personal identification number). Of course, the calls were not coming from the customers’ banks. They were coming from identity thieves seeking this information in order to access the accounts of the people receiving the calls. In truth, not only were the calls not coming from the banks, but many of them came from identity thieves who were not even located in the United States.

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