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Minimizing the Cost of Ownership

One of the principal components in our plan for the IT infrastructure is minimizing the cost of ownership. Planning, building, and managing the IT infrastructure isn't about technology; it's about minimizing the cost of ownership while supporting the objectives of the business.

Although your IT infrastructure has many components—cables, connectors, hubs, routers, switches, servers, and so on—the capital costs for hardware and software components are only a small portion of the total cost of ownership. More than 80% of the infrastructure costs are related directly to the costs for operations and management. Installing hardware and software, moving desktops to different locations on the network, solving problems, installing upgrades, performing backups, adding and modifying user profiles[mdd]all are time-consuming and costly activities.

Another high-priced item is downtime. Depending on the nature of your business, downtime can cost your organization thousands to millions of dollars per hour in lost business activity. So the underlying objective for planning, designing, implementing, and managing your IT infrastructure is to minimize the cost of downtime. The only way to do this is to ensure that your IT infrastructure has high levels of availability, so every authorized user in your organization has uninterrupted access to business-critical information and efficient communications.

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