Home > Articles

Complexity: The Main Obstacle to IT Infrastructure Management

  • Print
  • + Share This
Why should you be concerned about complexity in the IT infrastructure of your business? If you can't control the myriad dependencies within your infrastructure, you can't balance value and cost, says Michael Hawkins.
Placing special emphasis on a comprehensive approach combining organization, people, process, and technology, Harris Kern's Enterprise Computing Institute is recognized as one of the world's premier sources for CIOs and IT professionals concerned with managing information technology. Come to our special Harris Kern Enterprise Computing Institute Store to receive discounts on this and other titles in the series.
From the author of

Today more than ever, IT professionals are forced to operate in a complex business environment in which success is no longer determined by a single factor, such as getting the best computer system or having the right technical skills. Now, complexity is the norm—and every aspect of the environment is becoming more complex. This article discusses the relationships between complexity, dependencies, and control; identifies six key areas of complexity; and provides a short introduction to cost of ownership.

Dependencies and Control

Today, even small IT environments have many interrelated components. Complexity arises from the interdependencies among these components, which increase exponentially as you add hardware and software to your IT architectures (servers, networks, storage systems, and management systems); upgrade facilities; and expand the scope of processes and organizational structures.

Management and control become business-critical issues as the IT environment becomes more complex. With millions of interdependencies, many are difficult to identify, some are difficult to understand, and others are outside our domain of control. IT infrastructure management is a formidable undertaking if we can't understand and control the interdependencies.

  • + Share This
  • 🔖 Save To Your Account