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This chapter is from the book

This chapter is from the book

Lab 3-3: Phone Boot/Registration Process

Equipment Required

No equipment is required for this lab.

Learning Objectives

Upon completion of this lab, you will better understand the Cisco IP Phone boot and registration process.

Task 1: Questions

The most important part of solving problems with VoIP solutions is knowing how a properly functioning system should work and comparing it to an existing problem. Cisco IP Phones have multiple steps to complete when connected to the network, and understanding the process from booting to registration will speed resolution of problems.

Question 3.1

List at least three ways that a Cisco IP Phone can receive power.

1. ___________________________________________________________________________

2. ___________________________________________________________________________

3. ___________________________________________________________________________

Question 3.2

What two protocols can Cisco IP Phones use to register to the Call Agent (depending on the phone firmware loaded)?

1. ___________________________________________________________________________

2. ___________________________________________________________________________

Question 3.3

Number the following steps in the order they occur during the phone boot process:

___ The phone downloads the configuration file from the TFTP server.

___ The phone gets IP address information from DHCP, including option 150.

___ The phone registers with one or more Call Agents.

___ The phone receives power, which might involve receiving PoE from the switch.

___ The phone learns the VLAN information from CDP.

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