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Conclusion

This article may help you to develop a checklist of items that need to be addressed, from which you could forecast unforeseen and unanticipated events impacting your project. We've addressed the main points of avoiding project failure: pessimistic or overoptimistic people, integration issues, and inadequate project management—but the reasons for failures and the resulting impacts can be complex (see the following table).

Company/Government

Failure Type

Result

Hershey Foods

ERP system implementation failure, leading to massive distribution problem

Loss of 27% market capitalization

FoxMeyer Drug

ERP system implementation failure

Company collapsed

IRS project on taxpayer compliance

Over a decade to complete

Cost the country $50 billion per year

Oregon DMV

Eight years to complete

Public outcry killing the project

State of Florida welfare system

Computer errors

$260 million in overpayments and $58 million in underpayments


NOTE

Source: CPM Solutions article "When Projects Fail."

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