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Situation

MNC Inc., or simply MNC, is a large multinational mining and manufacturing company with operations in 20 countries. Its customers are located around the world. Although MNC is a fictional amalgamation of many real-world companies that use SAP, the challenges it faces are relevant to those faced by contemporary organizations today. Ongoing financial transparency issues, lack of supply chain visibility, and recent concerns with falling worldwide sales and lost market opportunities have re-emphasized to the MNC executive board its need to replace its collection of old business systems with a single well-integrated business application. The board is particularly concerned with the firm's requirement to address multiple languages and currencies; with 100,000 Microsoft Windows-based users spread out across 500 different offices and other sites, the board is also concerned with how it can possibly connect its diverse user community to a single application. By walking the board through the following questions, your task is to help the MNC leadership team understand SAP's capabilities and how the firm should proceed.

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