This hour introduced you to the world of SAP. You gained an understanding of SAP's history and some of the specific business application and technology terms used in the world of SAP. (Until you become more comfortable with SAP's vernacular, feel free to turn to Appendix B, "SAP Acronyms and Common Terms," for quick reminders). When all is said and done, remember that the real work done by SAP is done by its components or applications; this has little to do with technology, but rather involves business processes that have been specifically configured for a company. Business processes are often industry-unique. Fortunately, SAP's large number of industry solutions helps companies implement industry best practices. Also keep in mind that business processes are nothing more than individual SAP business transactions strung together to get the actual work done of running a business. Transactions are associated with specific modules, but business processes may consist of transactions from different modules. Cross-application or mega business processes consist of transactions spanning multiple modules and even multiple SAP components. We are now ready to turn our attention in Hour 2, "SAP Business Basics," to the core business fundamentals behind SAP. First, though, let's take a look at the following case study.