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Cisco Unified Serviceability

📄 Contents

  1. Alarm Configuration
  2. Traces
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A main section of CUCM is Unified Serviceability. Within in this section, you have access two useful web-based tools and resources that can be crucial to a healthy Unified Communications environment: Alarm Configuration and Traces. Both are discussed here.
This chapter is from the book

Alarm Configuration

The options for configuring Alarms are clearly shown in Figure 3-1. You must select the server and service, and then chose which alarms you want to set up:

  • Configuration (where you configure your alarms)
  • Definitions (provides alarms definitions)
  • Select server
  • Select service
  • Select service group
Figure 3-1

Figure 3-1 Alarm Configuration Page

Alarm destinations are as follows:

  • Local syslogs
  • Remote syslogs
  • SDI (System Diagnostic Interface)
  • SDL (Signal Distribution Layer)

All alarms have a few options in the drop-down list:

  • Emergency: Designates the system is unusable.
  • Alert: Immediate action is required.
  • Critical: Critical issue.
  • Error: An error exists.
  • Warning: Informational warning message.
  • Notice: Significant condition, but normal.
  • Informational: Informational messages.
  • Debug: TAC engineers use these for debugging.
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