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From the author of References


[1] Alan Cooper. The Inmates Are Running the Asylum: Why High-Tech Products Drive Us Crazy and How to Restore the Sanity, Second Edition. Sams, 2004.

[2] Carl von Clausewitz; translated by Michael Howard and Peter Paret; abridged and with an Introduction and Notes by Beatrice Heuser. On War. Princeton University Press, 1976–2007.

[3] Olivier Chatain and Peter B. Zemsky. "Value Creation and Value Capture with Frictions." Social Science Research Network (June 16, 2009).

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