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1.2 Internal Information Environment Challenges

Chief Information Officers (CIOs) and business leaders are starting to take a careful look inward to see how their own Enterprise Information environment is evolving, and the results are not encouraging. Some of the existing information challenges are:

  • Accurate, timely information is not available to support decision-making.
  • A central Enterprise Information vision or infrastructure is not in place or commonly accepted. The information environment was built from the bottom up without central planning.
  • Data repositories number in the hundreds, and there is no way to count or track systems.
  • A governance of systems across function, business lines, or geography is lacking.
  • Severe data quality issues exist.
  • System integration is difficult, costly, or impossible.
  • Significant data and technology redundancy exists.
  • There is an inability to tie transactional, analytical, planning, and unstructured information into common applications.
  • Business leadership and IT leadership are at constant loggerheads with each other.
  • Analytic information is severely delayed, missing, or unavailable.
  • System investments are justified only at the functional level.
  • The IT project portfolio is prioritized in a constant triage mode, and it is slow to respond to new business imperatives.
  • The Total Cost of Ownership (TCO) is very high.
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