- Definition of Production Acceptance
- The Benefits of a Production Acceptance Process
- Implementing a Production Acceptance Process
- Full Deployment of a New Application
- Distinguishing New Applications from New Versions of Existing Applications
- Distinguishing Production Acceptance from Change Management
- Case Study: Assessing the Production Acceptance Process at Seven Diverse Companies
- Test Your Understanding
- Suggested Further Readings
Production acceptance is the first systems management process we have looked at that significantly involves other departments and for which we offer a structured methodology to develop its procedures. I began with a formal definition of production acceptance followed by a summary of the 14 steps necessary to implement this process successfully.
We then discussed each of the 14 steps in detail and included recommended attributes for a production acceptance process owner, examples of prioritized requirements and policy statements, and a sample of a production acceptance process form. Next I explained the differences between production acceptance of new applications and that of new versions of existing applications and the change management process. The chapter concluded with a case study comparing the production acceptance processes of seven different companies.