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This chapter is from the book

This chapter is from the book

Distinguishing Production Acceptance from Change Management

Another question I frequently hear is: How does one distinguish production acceptance from change management, since both seem to be handling software changes? The answer is that production acceptance is a special type of change that involves many more elements than the typical software modification. Capacity forecasts, resource requirements, customer sign-off, service desk training, and close initial monitoring by developers are just some of the usual aspects of production acceptance that are normally not associated with change management. The other obvious difference between the two processes is that, while production acceptance is involved solely with deploying application software into production, change management covers a wide range of activities outside of production software, such as hardware, networks, desktops, and facilities.

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