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Chapter Summary

Key Concepts

A project charter:

  • Is a high-level target for the project
  • Authorizes the project and the project manager
  • Must be approved before project work begins

Project charter metrics:

  • Must be measurable
  • Are often used to determine project success

Soft metrics are:

  • Difficult to measure
  • Broad, open statements

Hard metrics are:

  • Easily measured
  • Specific and precise
  • Used to justify the business value of a project
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