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This chapter is from the book

This chapter is from the book

Help and Support

We haven't yet advanced our computing systems to the level displayed in Star Trek, where officers state an action verbally and the action takes place. When you want your computer to do something, you need to tell it what to do. Often you have to explain in great detail at every step exactly what actions to take or not to take. The Windows 7 Help system is designed to help you find out what everything within the environment can and cannot do, as well as teach you how to perform the activity you need for work or play.

You can access the Help system by clicking on the Help and Support item on the top level of the Start menu. The Help system offers a wide range of options, from a search routine, to topic-organized texts, to task-assisting walk-throughs, to Internet-updated dynamic content help (see Figure 4.14). The Help system also includes access to a full index, a history list, and a favorites list. It operates in much the same way as a web browser—using hyperlinks, Back and Forward buttons, and the capability to return to the start of the system using the Home button. When searching for material, you can use Boolean rules to fine-tune your keyword search phrases (AND, OR, NOT, and NEAR). This is definitely a tool that is worth exploring and consulting in times of trouble or confusion.

Figure 4.14

Figure 4.14 The Windows Help and Support interface.

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