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This chapter is from the book

Resource Center

The Resource Center is a new addition to Microsoft Dynamics CRM that, by default, connects to Microsoft for updated content. The content on the Resource Center includes the following:

  • Microsoft Dynamics Communities and Blogs
  • Learning and Training Resources
  • Articles related to Microsoft Dynamics

The Resource Center is located by navigating to the last option in the near navigation (see Figure 7.46).

Figure 7.46

Figure 7.46 The Resource Center.

When working with the Resource Center, it should be noted that the content is delivered dynamically from Microsoft.com and might or might not be relevant to your particular situation. You can remove the Resource Center from the application by modifying the site map, or you can change what the users see when accessing the Resource Center (see Chapter 19, "Customizing Entities," for more information on working with the site map). An example of the latter might be to change the Resource Center to point to an internal intranet site that displays company information.

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