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This chapter is from the book

This chapter is from the book

Fix Your Email

One of the big crises that can go wrong with a specific application is a broken email program. When my email application is not working, I kind of freak out, because if there is one thing I rely on in my life, it's my email. So, if you fail to be able to access your email, let me take you through the steps on how to check your settings and repair your email client.

I'm going to show you how in Windows Mail (formerly Outlook Express) because it comes standard on Vista; however, the repair concepts are fairly similar on most email programs, so whether you use Outlook, Windows Mail, Eudora, or even Mozilla's Thunderbird, the fixes are pretty much the same.

What follows assumes you receive email through a POP3 email account and send it out through an SMTP server. This setup is standard with most Internet service providers.

So, let's get on with fixing your email. I've divided the troubleshooting routines into two sections, as follows:

  • I can't receive email.
  • I can't send email.
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