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This chapter is from the book

References

1. Sandra Swanson,

“Business Intelligence—Can't Live Without It,”
Information Week, March 13, 2002.

2. Mary Hayes,

“Payback Time: Making Sure ROI Measures Up,”
Information Week, August 6, 2001.

3.

“It's All About ROI,”
Dataquest CIO, January 10, 2002.

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