Home > Articles

Usage Scenarios

This chapter is from the book

The Real Estate Agent

The real estate agent deals in residential properties and prides himself on finding the perfect house for each person.

Toolkit

  • Convertible style Tablet PC—This style of Tablet PC is ideal for high text demands.

  • Bluetooth adapter—This is necessary for data communication with other Bluetooth-enabled devices.

  • Bluetooth mobile phone—This can be connected to the Tablet PC to enable wireless Internet access.

  • Digital camera with Bluetooth—This can be used to capture pictures of homes that might interest clients.

  • Navman GPS 4400 GPS receiver—This program enables users to find directions and track travel progress.

  • FranklinCovey TabletPlanner—This program is used for time and task management.

  • Microsoft Office 2003—The real estate agent uses this to prepare documents and email.

  • Adobe Acrobat—This program is used for digital document creation.

Value Proposition

The Tablet PC can reduce paperwork in the office and allow the agent to spend more time in the field with clients. With a completely mobile setup, he can connect to the office and the Internet while in the car, allowing more timely access to information.

Day in the Life

The real estate agent doesn't even go to the office much any more. Instead, he begins his day at home by checking recent MLS additions that meet his clients' criteria. He finds a new listing for one of his clients, and emails her the listing to let her know. He also inputs the addresses for most of the homes he wants to visit for the day and has his Tablet PC tell him the optimal driving route.

He takes his Tablet PC in the car with him, connecting it to a GPS and letting it tell him directions via voice prompting. He arrives at his first appointment, picks her up, and confirms the houses she wants to see. He pulls up the first address and reviews the map quickly to confirm the shortest route.

When they get to the first house, the agent grabs his Tablet PC and goes to the door, unlocking it for his client. He walks around the house with her, telling her details such as the builder's reputation and identifying any quality issues in the house, such as excellent or poor craftsmanship. He makes digital notes about the house on the listing that he pulled from MLS, and these notes are tied to the listing number in Mi-Forms so that he can refer to them later as well as share the comments with colleagues. After looking around, they both decide that the house is not quite what she is looking for, so they head to the next house.

While she is looking around the second house, he connects to the Internet via his Bluetooth phone, and checks MLS for anything new. He finds one that may suit his client, and imports the listing to Mi-Forms, which he can mark up. He adds the address to his navigation program and it now becomes the fourth stop of the morning.

After they leave the second house, having declared it a possibility, they go to the third, which is not for her. When they reach the fourth (the house that just got listed), she immediately likes what she sees. When they enter the house, they discover that it is perfect for her. The builder is reputable, and the construction quality is excellent. In addition, the floor plan and upkeep is great as well.

The client decides that this is what she is looking for, and the agent recommends driving around the neighborhood to look for any issues. They find none, and she decides to place an offer. Because the agent has everything he needs on his Tablet PC, he parks in a nearby parking lot, pulls up the contract template, and fills in the details while the client is excited. He then faxes the contract to the seller's agent via his Bluetooth phone connection, and the first part of the deal is done.

The agent and the client return to her house, and they part company pleased with the morning's success. Later that day, the agent gets confirmation that the seller has accepted the offer.

Summary of Benefits

Features

Benefits

Bluetooth adapter and phone

Enables in-the-field data communications with the office and MLS.

Digital camera

Allows for a quick listing creation at the client's house.

GPS receiver and software

Guides the real estate agent through voice prompting as turns approach, and provides a digital, constantly updated map of the area.

FranklinCovey TabletPlanner

Keeps life organized.

Microsoft Office 2003

Word is the basis for the agent's contracts. Excel enables him to show mortgage options and compare financing packages.

Adobe Acrobat

Keeps all reading materials in one place. The agent can easily create digital documents of MLS listings and other information. These documents can then be marked up to include notes and other information.


InformIT Promotional Mailings & Special Offers

I would like to receive exclusive offers and hear about products from InformIT and its family of brands. I can unsubscribe at any time.

Overview


Pearson Education, Inc., 221 River Street, Hoboken, New Jersey 07030, (Pearson) presents this site to provide information about products and services that can be purchased through this site.

This privacy notice provides an overview of our commitment to privacy and describes how we collect, protect, use and share personal information collected through this site. Please note that other Pearson websites and online products and services have their own separate privacy policies.

Collection and Use of Information


To conduct business and deliver products and services, Pearson collects and uses personal information in several ways in connection with this site, including:

Questions and Inquiries

For inquiries and questions, we collect the inquiry or question, together with name, contact details (email address, phone number and mailing address) and any other additional information voluntarily submitted to us through a Contact Us form or an email. We use this information to address the inquiry and respond to the question.

Online Store

For orders and purchases placed through our online store on this site, we collect order details, name, institution name and address (if applicable), email address, phone number, shipping and billing addresses, credit/debit card information, shipping options and any instructions. We use this information to complete transactions, fulfill orders, communicate with individuals placing orders or visiting the online store, and for related purposes.

Surveys

Pearson may offer opportunities to provide feedback or participate in surveys, including surveys evaluating Pearson products, services or sites. Participation is voluntary. Pearson collects information requested in the survey questions and uses the information to evaluate, support, maintain and improve products, services or sites, develop new products and services, conduct educational research and for other purposes specified in the survey.

Contests and Drawings

Occasionally, we may sponsor a contest or drawing. Participation is optional. Pearson collects name, contact information and other information specified on the entry form for the contest or drawing to conduct the contest or drawing. Pearson may collect additional personal information from the winners of a contest or drawing in order to award the prize and for tax reporting purposes, as required by law.

Newsletters

If you have elected to receive email newsletters or promotional mailings and special offers but want to unsubscribe, simply email information@informit.com.

Service Announcements

On rare occasions it is necessary to send out a strictly service related announcement. For instance, if our service is temporarily suspended for maintenance we might send users an email. Generally, users may not opt-out of these communications, though they can deactivate their account information. However, these communications are not promotional in nature.

Customer Service

We communicate with users on a regular basis to provide requested services and in regard to issues relating to their account we reply via email or phone in accordance with the users' wishes when a user submits their information through our Contact Us form.

Other Collection and Use of Information


Application and System Logs

Pearson automatically collects log data to help ensure the delivery, availability and security of this site. Log data may include technical information about how a user or visitor connected to this site, such as browser type, type of computer/device, operating system, internet service provider and IP address. We use this information for support purposes and to monitor the health of the site, identify problems, improve service, detect unauthorized access and fraudulent activity, prevent and respond to security incidents and appropriately scale computing resources.

Web Analytics

Pearson may use third party web trend analytical services, including Google Analytics, to collect visitor information, such as IP addresses, browser types, referring pages, pages visited and time spent on a particular site. While these analytical services collect and report information on an anonymous basis, they may use cookies to gather web trend information. The information gathered may enable Pearson (but not the third party web trend services) to link information with application and system log data. Pearson uses this information for system administration and to identify problems, improve service, detect unauthorized access and fraudulent activity, prevent and respond to security incidents, appropriately scale computing resources and otherwise support and deliver this site and its services.

Cookies and Related Technologies

This site uses cookies and similar technologies to personalize content, measure traffic patterns, control security, track use and access of information on this site, and provide interest-based messages and advertising. Users can manage and block the use of cookies through their browser. Disabling or blocking certain cookies may limit the functionality of this site.

Do Not Track

This site currently does not respond to Do Not Track signals.

Security


Pearson uses appropriate physical, administrative and technical security measures to protect personal information from unauthorized access, use and disclosure.

Children


This site is not directed to children under the age of 13.

Marketing


Pearson may send or direct marketing communications to users, provided that

  • Pearson will not use personal information collected or processed as a K-12 school service provider for the purpose of directed or targeted advertising.
  • Such marketing is consistent with applicable law and Pearson's legal obligations.
  • Pearson will not knowingly direct or send marketing communications to an individual who has expressed a preference not to receive marketing.
  • Where required by applicable law, express or implied consent to marketing exists and has not been withdrawn.

Pearson may provide personal information to a third party service provider on a restricted basis to provide marketing solely on behalf of Pearson or an affiliate or customer for whom Pearson is a service provider. Marketing preferences may be changed at any time.

Correcting/Updating Personal Information


If a user's personally identifiable information changes (such as your postal address or email address), we provide a way to correct or update that user's personal data provided to us. This can be done on the Account page. If a user no longer desires our service and desires to delete his or her account, please contact us at customer-service@informit.com and we will process the deletion of a user's account.

Choice/Opt-out


Users can always make an informed choice as to whether they should proceed with certain services offered by InformIT. If you choose to remove yourself from our mailing list(s) simply visit the following page and uncheck any communication you no longer want to receive: www.informit.com/u.aspx.

Sale of Personal Information


Pearson does not rent or sell personal information in exchange for any payment of money.

While Pearson does not sell personal information, as defined in Nevada law, Nevada residents may email a request for no sale of their personal information to NevadaDesignatedRequest@pearson.com.

Supplemental Privacy Statement for California Residents


California residents should read our Supplemental privacy statement for California residents in conjunction with this Privacy Notice. The Supplemental privacy statement for California residents explains Pearson's commitment to comply with California law and applies to personal information of California residents collected in connection with this site and the Services.

Sharing and Disclosure


Pearson may disclose personal information, as follows:

  • As required by law.
  • With the consent of the individual (or their parent, if the individual is a minor)
  • In response to a subpoena, court order or legal process, to the extent permitted or required by law
  • To protect the security and safety of individuals, data, assets and systems, consistent with applicable law
  • In connection the sale, joint venture or other transfer of some or all of its company or assets, subject to the provisions of this Privacy Notice
  • To investigate or address actual or suspected fraud or other illegal activities
  • To exercise its legal rights, including enforcement of the Terms of Use for this site or another contract
  • To affiliated Pearson companies and other companies and organizations who perform work for Pearson and are obligated to protect the privacy of personal information consistent with this Privacy Notice
  • To a school, organization, company or government agency, where Pearson collects or processes the personal information in a school setting or on behalf of such organization, company or government agency.

Links


This web site contains links to other sites. Please be aware that we are not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every web site that collects Personal Information. This privacy statement applies solely to information collected by this web site.

Requests and Contact


Please contact us about this Privacy Notice or if you have any requests or questions relating to the privacy of your personal information.

Changes to this Privacy Notice


We may revise this Privacy Notice through an updated posting. We will identify the effective date of the revision in the posting. Often, updates are made to provide greater clarity or to comply with changes in regulatory requirements. If the updates involve material changes to the collection, protection, use or disclosure of Personal Information, Pearson will provide notice of the change through a conspicuous notice on this site or other appropriate way. Continued use of the site after the effective date of a posted revision evidences acceptance. Please contact us if you have questions or concerns about the Privacy Notice or any objection to any revisions.

Last Update: November 17, 2020