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As more companies move from regional to global scale, 3PL logistics providers have needed to dramatically improve their global capabilities. This new supply chain management case study examines how a leading North American 3PL and a Taiwan-based 3PL operating throughout Asia have partnered to serve the global logistics and shipping needs of North American customers far more effectively. Focusing on realistic issues and challenges throughout, this case study offers exceptional value to both students and practitioners. Author: Shong-Iee Ivan Su, Soochow University.