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Drive more value from your supply chain by choosing and implementing the right models and strategies. Supply Chain Management Strategy offers expert guidance for comparing and choosing models, implementing governance, and strategizing to enable sales growth, margin growth, and superior customer experience.
Lead authored by pioneering supply chain management expert Alexandre Oliveira, this guide focuses on driving maximum business value from modern supply chain strategies and models. Oliveira and senior supply chain executive Anne Gimeno thoroughly introduce the topic, offer detailed descriptions of each relevant model, and present modern applications and best practices drawn from the experiences of leading companies. Coverage includes:
This guide's content will be exceptionally helpful for both practitioners and students, including participants in APICS and other leading certification programs.
Chapter 1 Supply Chain and Shareholder Value 1
Supply Chain and Value 5
Supply Chain Master Plan 9
Cash-Management Cycle 15
Purchase-to-Pay Cycle 16
Manufacturing-to-Revenue Cycle 17
Integrated Perspective 19
Chapter 2 Enabling Business Value 21
Enabling Sales Volume Growth 22
Enabling Customer Experience 24
Enabling Margin Growth 24
Simultaneous Policies 26
Business Value Impact Chart 27
Chapter 3 Enabling Sales Volume Growth 33
Enabling Market-Share Growth 37
Reducing Revenue Cycle 40
Reducing Lost Sales 41
Supporting Marketing and Sales Initiatives 44
Chapter 4 Enabling Customer Experience 47
Improve Customer Perception 54
Manage Cost to Serve 58
Offering Service Packages 61
Chapter 5 Enabling Margin Growth 71
Reducing Cost of Sales 72
Balancing Asset Management 73
Balancing Service Level and Cost Structure 76
Expert Opinion 78
Chapter 6 Applying the SNAR Model 83
Planning Logistics 83
Demand Planning and Forecasting 84
Procurement and Purchase 91
Stock and Inventory Control 93
Production Planning 97
Synchronous Operations 98
International Logistics 104
Supply Chain Governance 106
Customer Service 106
Supply Chain Projects 108
Information Technology 110
Human Resources 112
Business Integration 115
External Supply Chain 117
Chapter 7 Connecting Strategies 121
Supply Chain Risk Management 127
Economic Value Added 131
Sales and Operation Planning 133
Case 1: Medium-Size Multinational Pharmaceutical Company 145
Case 2: Large Multinational Beverage Company 146
Case 3: Large Multinational Pharmaceutical Company 147
Case 4: Large Multinational Pharmaceutical Company 148
Case 5: Large Multinational Food Company 149
Case 6: Large Multinational Brewery 149
Case 7: Large Multinational Chemical Company 151
Case 8: Business Discontinuity 152