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A top team needs top players, but successful managers also know how to get the best possible performance out of every member of their team, whatever their personality or skill set. To build a high performance team you need to know your team members individually and be able to motivate them to work together to deliver the results you need. This book will teach you the key skills you need to create, develop and manage a high performance team and, at the same time, accelerate your career development.
The Fast Track Way vii
About the Author x
A Word of Thanks from the Author xii
Managing People & Performance Fast Track xiv
How to Use this Book xviii
A Awareness 1
1 Performance Management in a Nutshell 5
2 Performance Management Audit 17
B Business Fast Track 27
3 Fast Track Top Ten 31
4 Technologies 73
5 Implementing Change 91
C Career Fast Track 107
6 The First Ten Weeks 111
7 Leading the Team 129
8 Getting to the Top 151
D Director’s Toolkit 169
T1 Performance Audit 173
T2 Team Audit 179
T3 Talent Passport 185
The Fast Track Way 197