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“The secret for success in attracting, winning, retaining and growing client business – whether working as an independent or for a firm.”
Mike Lander, CEO, Consulting Strategies Ltd
“Richard knows what clients value and provides clear, practical and experienced guidance on how to become and more importantly, be recognised and selected as the best.”
Mike Lander, CEO, Consulting Strategies Ltd
WHAT DOES IT REALLYTAKE TO BE A SUCCESSFUL MANAGEMENT CONSULTANT?
The secret of being a successful management consultant is to focus on the genuine needs of the client. As a consultant, you must develop the skills that enable you to understand these needs, deliver real value to your clients and help them get the results they want.
The Management Consultantis your ultimate guide to success as an expert professional consultant. It reveals the skills and attributes that make great consultants and shows you how to develop these to provide genuine client centric consulting.
Whether you’re already working as a consultant, starting out on your own, or just considering the profession - this book is essential reading. It will also help those who train, employ or work with consultants regularly.
EVERYTHING YOU NEED TO KNOW, DO AND DELIVER TO BE A GREAT MANAGEMENT CONSULTANT
Learn the answers to the critical questions you need ask to be a top management consultant such as:
DISCOVER THE CLIENT-CENTRIC APPROACH TO SUCCESSFUL CONSULTING
Acknowledgements
Preface
Introduction
Part 1 Understanding consultants and consultancy
1 Consultants and consultancy
2 Why does anyone buy consultancy?
3 Your consulting service
4 The three core processes of client-centric consulting
Part 2 Consulting engagements
5 Finding and winning work
6 Delivering consulting engagements and satisfying clients
7 The alternative approach – process consulting and facilitation
8 Closing engagements and sustaining results
Part 3 High-performance consulting
9 Developing long-term client relationships
10 The ethical dimension
11 The language of consulting
12 Knowing when to say no
13 Key consulting tips
14 The client’s perspective – buying consultancy
Conclusion
Part 4 Additional resources for consultants
A The tools, processes and materials of a consultancy business
B References
C Sample proposal letter
Index