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Clearly structured in 36 short sections, this practical book provides rapid, accessible advice on all the essential management challenges.
Focusing on the manager’s key role - managing teams to get things done, this book looks at the essential parts of management from unusual perspectives and different angles.
Structured with the busy manager in mind, you can dip into any section of the book and read it as an individual piece of advice or read it end-to-end to gain an overall picture of management.
PART 1 YOU – A MANAGER?
The accidental manager
The things managers do
Success, happiness and the management career
Picturing your role
PART 2 THE TEAM
The team starts with you
Assembling the team
What does your team want from you?
The ever-changing shape of the team
PART 3 CREATING YOUR ROLE
Deciphering your boss
The imperfect boss
Think networks, not hierarchies
Creating your role
PART 4 THE WORKING TEAM
Marching to the same tune
Cutting up the cake
Coach or controller?
No team is an island
PART 5 THE PRODUCTIVE TEAM
Engaging and motivating the team
Keeping on track
Entitlement and fairness: reasonableness and imbalances
The curse and delight of meetings
PART 6 THE WORKING MANAGER
The crunch: making decisions
Are you really prioritising?
Problems, barriers and conflicts
Dealing with change
PART 7 THE SOPHISTICATED MANAGER
The myths of management science and predictable futures
Taking risks as a manager
Learning from the stoics
Language as a tool
PART 8 THE COMPLETE MANAGER
What is a good job as a manager?
What else do you need to do?
Rights, wrongs, ethics and behaviour
Excelling in your career
PART 9 THE DEVELOPING MANAGER
Help is at hand
The tools for the job
Using your annual appraisal