Leading at a Higher Level, Revised and Expanded Edition: Blanchard on Leadership and Creating High Performing Organizations
- By Ken Blanchard
- Published Sep 8, 2009 by FT Press. Part of the Leading at a Higher Level series.
- Copyright 2010
- Dimensions: 6 X 9
- Pages: 384
- Edition: 1st
- Book
- ISBN-10: 0-13-701170-9
- ISBN-13: 978-0-13-701170-4
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Product Author Bios
Ken Blanchard has had an extraordinary impact on the day-to-day management of millions of people and companies. His phenomenal bestseller The One Minute Manager®, coauthored with Spencer Johnson, has sold 13,000,000 copies worldwide in 27 languages. Blanchard’s 17 business bestsellers also include Raving Fans, High Five!, and The Secret: What Great Leaders Know and Do.
Blanchard is Chief Spiritual Officer of The Ken Blanchard Companies, a global leader in workplace learning, employee productivity, leadership, and team effectiveness.
This book contains indispensable contributions from The Ken Blanchard Companies’ founding associates and current consulting partners, including Marjorie Blanchard, Don Carew, Eunice Parisi-Carew, Fred Finch, Laurie Hawkins, Drea Zigarmi, Pat Zigarmi, Alan Randolph, Jesse Stoner, Fay Kandarian, Susan Fowler, Lael Good, Judd Hoekstra, Chris Edmonds, Bob Glaser, Garry Demarest, Vicki Halsey, Kathy Cuff, Linda Miller, Scott Blanchard, and Madeleine Homan Blanchard.
From The One Minute Manager to Raving Fans, Ken Blanchard's books have helped millions of people unleash their power and the potential of everyone around them. The Ken Blanchard Companies has helped thousands of organizations become more people-oriented, customer-centered, and performance-driven. Now, in Leading at a Higher Level, Updated Edition, Blanchard and his colleagues bring together everything they've learned about world-class leadership. You'll discover how to create targets and visions based on the "triple bottom line", and make sure people know who you are, where you're going, and the values that will guide your journey. From start to finish, this book extends Blanchard's breakthrough work on delivering legendary customer service, creating "raving fans," and building "Partnerships for Performance" that empower everyone who works for and with you. Updated throughout, this new edition contains two powerful, important new chapters: one on coaching to create higher-level leaders, and another on creating a higher-level culture throughout your organization. It also offers the definitive, most up-to-date techniques for leading yourself, individuals, teams, and entire organizations. Most importantly, it will help you dig deep within, discover the personal "leadership point of view" all great leaders possess-and apply it throughout your entire life.
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16 of 16 people found the following review helpful
Blanchard in a book, By
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This review is from: Leading at a Higher Level, Revised and Expanded Edition: Blanchard on Leadership and Creating High Performing Organizations (Hardcover)
Imagine taking everything Ken Blanchard has ever written that was worth reading and put it in one book. That's what you have here. This is a gold mine. Regardless of who you lead (yourself, your family, your department, your company, your non-profit organization, your HOA, etc) this is the book for you!
14 of 17 people found the following review helpful
Good info, too many plugs for his other books,
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This review is from: Leading at a Higher Level, Revised and Expanded Edition: Blanchard on Leadership and Creating High Performing Organizations (Hardcover)
There is tons of good information in this book, however I am baffled at the motives of the author(s) constantly referring/referencing/footnoting their own previously written books. In almost every chapter he refers to himself and co-authors in the third person ("As Ken Blanchard writes in ___ book".) It is very distracting to me and I can't determine if it is a shameless plug to sell you his other works or if it is some attempt at lending credibility to his point. If he wrote the previous book as an original idea, then he has no need to reference or quote himself. He makes excellent, thought-provoking points, but as Cynthia R. states in her book review, "Good info, too many plugs for his other books." (see how annoying that is)
8 of 10 people found the following review helpful
Great download!, By
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This review is from: Leading at a Higher Level, Revised and Expanded Edition: Blanchard on Leadership and Creating High Performing Organizations (Kindle Edition)
I also had no problems downloading the free version of the entire book on the kindle app for my droid phone. This is a great reference for training and leadership--everything from leading yourself, teams, companies, and learning how to coach others, as well as yourself. The authors of the Blanchard companies cover it all here!
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Table of Contents
Introduction: Leading at a Higher Level by Ken Blanchard xv
SECTION I: SET YOUR SIGHTS ON THE RIGHT TARGET AND VISION
Chapter 1 Is Your Organization High Performing? 3
Don Carew, Fay Kandarian, Eunice Parisi-Carew, Jesse Stoner, and Ken Blanchard
Chapter 2 The Power of Vision 17
Jesse Stoner, Ken Blanchard, and Drea Zigarmi
SECTION II: TREAT YOUR CUSTOMERS RIGHT
Chapter 3 Serving Customers at a Higher Level 33
Ken Blanchard, Kathy Cuff, Vicki Halsey, and Jesse Stoner
SECTION III: TREAT YOUR PEOPLE RIGHT
Chapter 4 Empowerment Is the Key 57
Alan Randolph and Ken Blanchard
Chapter 5 Situational Leadership® II: The Integrating Concept 75
The Founding Associates
Chapter 6 Self Leadership: The Power Behind Empowerment 91
Susan Fowler, Ken Blanchard, and Laurence Hawkins
Chapter 7 Partnering for Performance 105
Fred Finch and Ken Blanchard
Chapter 8 Essential Skills for Partnering for Performance: The One Minute Manager® 129
Ken Blanchard and Fred Finch
Chapter 9 Coaching: A Key Competency for Leadership Development 149
Linda Miller and Madeleine Homan Blanchard
Chapter 10 Situational Team Leadership 165
Don Carew, Eunice Parisi-Carew, Lael Good, and Ken Blanchard
Chapter 11 Organizational Leadership 191
Pat Zigarmi, Judd Hoekstra, Ken Blanchard, and Drea Zigarmi
Chapter 12 Strategies for Leading a Change 215
Pat Zigarmi and Judd Hoekstra
SECTION IV: HAVE THE RIGHT KIND OF LEADERSHIP
Chapter 13 Managing a Successful Culture Transformation 241
Garry Demarest, Chris Edmonds, and Bob Glaser
Chapter 14 Servant Leadership 261
Ken Blanchard, Scott Blanchard, and Drea Zigarmi
Chapter 15 Determining Your Leadership Point of View 289
Ken Blanchard, Margie Blanchard, and Pat Zigarmi
Endnotes 309
Acknowledgments 323
About the Authors 327
Services Available 347
Index 351
Sample Pages
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Errata
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