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4	endsheet 4	add text to endsheet 4	Thank you for buying this book. It is our sincere hope that this book guides you, your people, and your organization to the highest levels of satisfaction and performance. Please join our www.LeaderChat.org community where you can interact with others who strive to help people win at work. Ken Blanchard and Garry Ridge	4/26/2010
4	p vi	Fourth Printing March 2010	Fifth Printing May 2010	4/26/2010
4	p 113	This means asking him, “What will you be able to show me in this goal area in a week or two that will demonstrate that your development diagnosis was right and mine was wrong?” You want to help your people win, even if agreement has not been reached. We have found that people will work hard to prove they are right, which is exactly what you want them to do.	This means asking him, “What will you be able to show me in this goal area in a week or two that will demonstrate that your development diagnosis was right?” You want to help your people win, even if agreement has not been reached. We have found that people will work hard to prove they are right, which is exactly what you want them to do.	4/26/2010
4	p 309	Add Introduction endnotes	Introduction 1 Matt Hayes and Jeff Stevens, The Heart of Business (Bloomington, IN: Author House, 2005). 2 Robert Greenleaf, Servant Leadership: A Journey into the Nature of Legitimate Power and Greatness, 25th Anniversary Edition (New Jersey: Paulist Press, 2002).	4/26/2010
4	p 333	Add author bio for Garry Demarest.	Garry Demarest Garret Demarest is a highly skilled educator with more than forty years of experience managing, teaching, counseling, and consulting in a variety of occupational settings. His special areas of expertise are leadership training, human development, interpersonal skills training, values-based organizational culture development, team development, and empowerment. More recently he has become inspired in helping leaders formulate and present their Leadership Point of View®. With his diverse background, Garry is especially effective in helping individuals combine human values and interpersonal skills with leadership and effective management. He is vitally concerned with raising self-esteem in the workplace, addressing the needs of a diverse workforce, and empowering people toward greater levels of self-responsibility. He is committed to developing the leader within every individual and leading at higher level. As a consultant and trainer, Garry has worked with a variety of small and medium-sized businesses in building organizational values based cultures, leadership training, team building, customer service, and employee wellness. An associate with The Ken Blanchard Companies® since 1988, he previously served as a dean of students and a college counselor and administrator. He has also managed two hospital-based wellness programs. His forty years of experience with the Myers-Briggs Type Indicator® have given Garry a unique understanding of individual differences and the ability to use those differences to create strong working relationships and teams. Garry received a bachelor’s degree in hotel administration from Cornell University and a master’s degree in education from Michigan State University.	4/26/2010