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More than ever before, HR practitioners must empirically demonstrate a clear link between their practices and firm performance. In, Investing in People: Financial Impact of Human Resource Initiatives, Wayne F. Cascio and John W. Boudreau show exactly how to choose, implement, and use metrics to improve decision-making, optimize organizational effectiveness, and maximize the value of HR investments. They provide powerful techniques for looking inside the HR "black box," implementing human capital metrics that track the effectiveness of talent policies and practices, demonstrating the logical connections to financial and line-of-business, and using HR metrics to drive more effective decision-making. Using their powerful "LAMP" methodology (Logic, Analytics, Measures, and Process), the authors demonstrate how to measure and analyze the value of every area of HR that impacts strategic value. Among the areas covered in depth are:
· Leadership Development
· Health and Wellness
· Employee Engagement
Readers will master crucial foundational principles such as risk, return, and economies of scale and use them to evaluate investments objectively in everything from work/life programs to training. Also included are powerful ways to integrate HR with enterprise strategy and budgeting and for gaining commitment from business leaders outside HR.
About the Authors xv
Chapter 1: Making HR Measurement Strategic 1
Chapter 2: Analytical Foundations of HR Measurement 19
Chapter 3: The Hidden Costs of Absenteeism 51
Chapter 4: The High Cost of Employee Separations 79
Chapter 5: Employee Health, Wellness, and Welfare 115
Chapter 6: Employee Attitudes and Engagement 143
Chapter 7: Financial Effects of Work-Life Programs 169
Chapter 8: Staffing Utility: The Concept and Its Measurement 195
Chapter 9: The Economic Value of Job Performance 223
Chapter 10: The Payoff from Enhanced Selection 255
Chapter 11: Costs and Benefits of HR Development Programs 283
Chapter 12: Talent-Investment Analysis: Catalyst for Change 309
Appendix A: The Taylor-Russell Tables 325
Appendix B: The Naylor-Shine Table for Determining the Increase in Mean Criterion Score Obtained by Using a Selection Device 337