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The Fast, Focused, Practical Guide to Excellence with Scrum
The Great ScrumMaster: #ScrumMasterWay is your complete guide to becoming an exceptionally effective ScrumMaster and using Scrum to dramatically improve team and organizational performance. Easy to digest and highly visual, you can read it in a weekend…and use it for an entire career.
Drawing on 15 years of pioneering experience implementing Agile and Scrum and helping others do so, Zuzana Šochová guides you step by step through all key facets of success as a ScrumMaster in any context. Šochová reviews the ScrumMaster’s responsibilities, introduces her powerful State of Mind model and #ScrumMasterWay approach, and teaches crucial metaskills that every ScrumMaster needs.
Learn how to build more effective teams, manage change in Agile environments, and take fulladvantage of the immensely powerful ScrumMaster toolbox. Throughout, Šochová illuminates each concept with practical, proven examples that show how to move from idea to successful execution.
Whether you’re a long-time Certified ScrumMaster (CSM) or participating in your first Scrum project, this guide will help you leverage world-class insight in all you do and get the outstanding results you’re looking for.
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About the Author xxi
Chapter 1: The ScrumMaster’s Role and Responsibilities 1
The Self-Organized Team 2
The ScrumMaster’s Goal 7
The ScrumMaster’s Responsibilities 9
Pitfalls of Combining Roles 9
Chapter 2: The State of Mind Model 19
Teaching and Mentoring 21
Removing Impediments 21
Example: Starting Agile 24
Example: Impediments 25
Example: Stuck 26
Example: Responsibility 27
Exercise: State of Mind—Now 28
The Missing Piece of the Puzzle 29
Exercise: State of Mind—The Future 30
Chapter 3: #ScrumMasterWay 31
Exercise: #ScrumMasterWay 32
Level 1—My Team 33
Level 2—Relationships 35
Level 3—Entire System 36
The ScrumMasters’ Group 38
The Organization as a System 39
Cynefin Framework 46
Chapter 4: Metaskills and Competences 51
Core Competences 57
Chapter 5: Building Teams 61
Tuckman’s Group Development 62
Five Dysfunctions of a Team 65
Team Toxins 69
Focus on Responsibility 72
Organization as a Tribe 76
Choose the Right Leadership Style 82
Use Decentralization 84
Chapter 6: Implementing Change 87
Go for a Change 88
Change Behavior 90
Eight Steps for Successful Change 91
Chapter 7: The ScrumMaster’s Toolbox 97
Mastering Shu Ha Ri 98
System Rule 101
Root-Cause Analysis 112
Impact Mapping 115
Scaling Scrum 119
Kanban Insight Scrum Checklist 121
XP Practices Checklist 122
Product Owner Checklist 122
Chapter 8: I Believe . . . 125
The Great ScrumMaster 126
Don’t Know Whether Agile and Scrum Is for You? 126
Want to Transform Your Organization to Agile? 127
Don’t Know How to Build a Good Product Backlog? 127
Looking for a Way to Improve Your Team? 127
Want to Become a Great ScrumMaster? 127
Want to Become a Great Product Owner? 128
Want to Solve Conflicts? 128
Want to Have a Modern Agile Organization? 128
Want to Move Your Organization to the Next Level? 128
Zuzana Šochová—sochova.com 128