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Coaching Agile Teams: A Companion for ScrumMasters, Agile Coaches, and Project Managers in Transition

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Lyssa Adkins has taught Scrum to hundreds of students, coached many agile teams and served as master coach to many apprentice coaches since 2004. Coaching coaches one-on-one and in small groups, she enjoys a front-row seat as remarkable agile coaches emerge and go on to entice the very best from the teams they coach. Prior to agile, Adkins had more than fifteen years of expertise leading project teams and groups of project managers in large and small consulting firms, commercial software companies, and the Fortune 500, yet nothing prepared her for the power of Agile done simply and well. She teaches the “Coaching Agile Teams” training course which allows agile coaches to learn, practice and deepen the skills and mind-sets offered in the book.

The Provocative and Practical Guide to Coaching Agile Teams

 

As an agile coach, you can help project teams become outstanding at agile, creating products that make them proud and helping organizations reap the powerful benefits of teams that deliver both innovation and excellence.

 

More and more frequently, ScrumMasters and project managers are being asked to coach agile teams. But it’s a challenging role. It requires new skills—as well as a subtle understanding of when to step in and when to step back. Migrating from “command and control” to agile coaching requires a whole new mind-set.

 

In Coaching Agile Teams, Lyssa Adkins gives agile coaches the insights they need to adopt this new mind-set and to guide teams to extraordinary performance in a re-energized work environment. You’ll gain a deep view into the role of the agile coach, discover what works and what doesn’t, and learn how to adapt powerful skills from many allied disciplines, including the fields of professional coaching and mentoring.

 

Coverage includes

  • Understanding what it takes to be a great agile coach
  • Mastering all of the agile coach’s roles: teacher, mentor, problem solver, conflict navigator, and performance coach
  • Creating an environment where self-organized, high-performance teams can emerge
  • Coaching teams past cooperation and into full collaboration
  • Evolving your leadership style as your team grows and changes
  • Staying actively engaged without dominating your team and stunting its growth
  • Recognizing failure, recovery, and success modes in your coaching
  • Getting the most out of your own personal agile coaching journey

 

Whether you’re an agile coach, leader, trainer, mentor, facilitator, ScrumMaster, project manager, product owner, or team member, this book will help you become skilled at helping others become truly great. What could possibly be more rewarding?

Customer Reviews

12 of 14 people found the following review helpful
5.0 out of 5 stars Great book that teaches how to think like a coach, May 30, 2010
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This review is from: Coaching Agile Teams: A Companion for ScrumMasters, Agile Coaches, and Project Managers in Transition (Addison-Wesley Signature Series (Cohn)) (Paperback)
Coaching of all forms--whether of kids playing basketball or software professionals learning to ScrumMasters or other agile leaders--is difficult. The advice given often boils down to "here's how I do it..." or "you should always do..." The first style of advice fails because the coach's personal style may differ dramatically from the apprentice's style. Techniques that appear honest and sincere when one person uses them may appear forced and artificial when used by another. The second style fails because it is directive and ignores important differences in context between two coaching opportunities. In "Coaching Agile Teams," Lyssa Adkins avoids both of these traps.

It would be easy to write a book like "101 Coaching Situations and What to Do in Them." Such a book would present a problem and offer good advice for that situation. If the book was done well, readers could leave the book knowing what to do in precisely 101 situations. But the reader of uch a book would not... Read more
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8 of 9 people found the following review helpful
5.0 out of 5 stars Love the Shu Ha Ri Model, July 28, 2010
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This review is from: Coaching Agile Teams: A Companion for ScrumMasters, Agile Coaches, and Project Managers in Transition (Addison-Wesley Signature Series (Cohn)) (Paperback)
This is a very helpful resource for Agile coaches. Some of the principles are old hat for students of leadership but the packaging is fresh and relevant to Agile teams. The most useful section for me is Agile Team Stages; I love the Shu Ha Ri model:

"One good model for mastering anything (if that's possible) comes from martial arts. A martial arts student progresses through three stages of proficiency called Shu Ha Ri. Shu: Follow the rule. Ha: Break the rule. Ri: Be the rule. These stages also describe Agile teams as they first practice and then get good at Agile...A team can be in one or all of these stages simultaneously...Each person on the team inhabits one or more of these stages simultaneously, too..."

The most common mistake I see Agile teams making is bending the rules before mastering the rules--what we call ScrumBut. "We do Agile Scrum but..." can get your team and your project in all kinds of trouble. This book will help you get back out... Read more
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7 of 8 people found the following review helpful
3.0 out of 5 stars Not for me, April 19, 2011
By 
Louis A Parisi (Round Rock, TX United States) - See all my reviews
This review is from: Coaching Agile Teams: A Companion for ScrumMasters, Agile Coaches, and Project Managers in Transition (Addison-Wesley Signature Series (Cohn)) (Paperback)
I was very excited to read Coaching Agile Teams by Lyssa Adkins. I knew Lyssa's name as one of the big names in coaching and with the raving forwards by both Mike Cohn and Jim Highsmith I had very high expectations. I am a beginning coach and this is my first book specifically geared toward coaching. My feeling after reading the book is it must be for someone who has had a couple of years experience coaching and has read some of the more "instruction" based books on the subject. There were some nuggets of good information and a very heavy emphasis on self-awareness and introspection but in general this is not the how-to book for coaching that I anticipated. The self-awareness emphasis helped me understand the importance of this subject to be a good coach but the book only touched on the subject throughout and I am left to go out and look for other resources to fill the void. This is not the type of book I was looking for or did I expect based on the table of contents... Read more
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Online Sample Chapter

Coaching Agile Teams: Expect High Performance

Sample Pages

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Table of Contents

Foreword by Mike Cohn          xiii

Foreword by Jim Highsmith          xv

Acknowledgments           xvii

Introduction          xix

About the Author          xxv

 

Part I: It Starts with You         1

Chapter 1: Will I Be a Good Coach?         3

Why Agile Coaching Matters   4

The Agile Coaching Context   5

Let’s Get Our Language Straight   8

Move Toward Agile Coaching   9

An Agile Coach Emerges   15

Native Wiring   16

Make Agile Coaching Your Personal Expression   18

A Refresher   18

Additional Resources   19

 

Chapter 2: Expect High Performance         21

Set the Expectation   22

Introduce a Metaphor for High Performance   23

The Destination Never Comes   29

A Refresher   30

Additional Resources   30

References   31

 

Chapter 3: Master Yourself        33

Start with Self-Awareness   35

Recover from Command-and-Control-ism   40

Prepare for the Day Ahead   43

Practice in the Moment   46

Be a Model for Them   53

Support Yourself   53

Always Work on Yourself   54

A Refresher   55

Additional Resources   55

References   56

 

Chapter 4: Let Your Style Change          59

Agile Team Stages   60

Agile Coach Styles   64

Feel Free to Let Your Style Change   67

A Refresher   70

Additional Resources   70

References   70

 

Part II: Helping the Team Get More for Themselves          73

Chapter 5: Coach as Coach-Mentor          75

What Is Agile Coaching?   76

What Are We Coaching For?   77

Coaching at Two Levels   78

Coaching People One-on-One   83

Coaching Product Owners   97

Coaching Agile Coaches   107

Coaching Agile Managers   109

A Refresher   114

Additional Resources   114

References   115

 

Chapter 6: Coach as Facilitator          117

Wield a Light Touch   119

Facilitate the Stand-Up   119

Facilitate Sprint Planning   123

Facilitate the Sprint Review   128

Facilitate the Retrospective   132

Facilitate During Team Conversations   136

Professional Facilitator and Agile Coach   142

A Refresher   143

Additional Resources   143

References   144

 

Chapter 7: Coach as Teacher         145

Teach During the Team Start-Up   146

Teach New Team Members   169

Use Teachable Moments   170

Teach Agile Roles All the Time   170

A Refresher   180

Additional Resources   181

References   181

 

Chapter 8: Coach as Problem Solver          183

An Agile Problem Solving Rubric   185

Problems Arise and Are Sought   186

See Problems Clearly   192

Resolve Problems   196

A Refresher   200

Additional Resources   201

References   201

 

Chapter 9: Coach as Conflict Navigator          203

The Agile Coach’s Role in Conflict   204

Five Levels of Conflict   204

What Level of Conflict Is Present?   207

What Should You Do About It?   211

Carrying Complaints   217

Unsolvable Conflict   221

A Last Word on Conflict   225

A Refresher   226

Additional Resources   226

References   226

 

Chapter 10: Coach as Collaboration Conductor           229

Collaboration or Cooperation?   231

From Cooperation to Collaboration   232

Build Individual Collaborators   233

Surplus Ideas Required   238

Build the Team’s Collaboration Muscle   239

Reveal the Heart of Collaboration   251

A Refresher   253

Additional Resources   253

References   254

 

Part III: Getting More for Yourself           257

Chapter 11: Agile Coach Failure, Recovery, and Success Modes          259

Agile Coach Failure Modes   260

Where Do Failure Modes Come From?   261

Recover from Failure Modes   263

Agile Coach Success Modes   266

Practice, Practice   268

A Refresher   269

Additional Resources   269

References   270

 

Chapter 12: When Will I Get There?           271

Agile Coach Skills   272

Beyond a List of Skills   279

A Refresher   285

Additional Resources   286

References   286

 

Chapter 13: It’s Your Journey           287

Agile Coach Journeys   288

A Refresher   305

Additional Resources   305

References   305

 

Index           307

 
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