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Brilliant Stress Managementhelps you work out what it is that makes you stressed and shows you how you can tackle it. Whether you crumble under pressure, get angry, or simply bury your head in the sand, this book provides effective techniques to help you take the edge off and even channel your stress in a positive way.
About the author
1 What stress is and is not
Signs of stress
Physiology of stress
Type A and Type B
Stress or strain?
Stressors in your life
The secret of managing stress: Control
2 Control your physical response to stress
A word or two about drugs – the legal ones
3 Control your environment
Your sensory environment: smells, noise, light and colour
4 Control your time
The OATS Principle
Dealing with overwhelm
5 Control your attitudes
The iceberg model
Dangerous attitudes and limiting beliefs
Know what you want
From myths to mastery
6 Control your mental response to stress
Determination, flexibility and persistence
Breaking the cycle
7 Manage stress at work
Signs and portents
Your responsibility as a manager
How much stress do you cause?
How to not impose stress
Supporting team members with stress
Turning around a stressed work environment
Protecting yourself from stress at work
8 Manage stress caused by change
How change happens in the world
How you are programmed to respond to change
How to cope with the stress of change
More than survival
9 Manage stress caused by conflict
How to recognise escalating conflict
Five approaches to dealing with conflict
Seven-step process for resolving conflict
Mediation and arbitration
10 Help others to manage their stress
Helping someone to regain control
Blame and reason
Relax: Last words on stress
Appendix 1 101 ways to reduce your stress
Appendix 2 Learn more