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A Complete Blueprint for Maximizing the Value of Business Intelligence in the Enterprise
The typical enterprise recognizes the immense potential of business intelligence (BI) and its impact upon many facets within the organization–but it’s not easy to transform BI’s potential into real business value. In The New Era of Enterprise Business Intelligence, top BI expert Mike Biere presents a complete blueprint for creating winning BI strategies and infrastructure, and systematically maximizing the value of information throughout the enterprise.
This product-independent guide brings together start-to-finish guidance and practical checklists for every senior IT executive, planner, strategist, implementer, and the actual business users themselves. Drawing on thousands of hours working with enterprise customers, Biere helps decision-makers choose from today’s unprecedented spectrum of options, including the latest BI platform suites and appliances. He offers practical, “in-the-trenches” insights on a wide spectrum of planning and implementation issues, from segmenting and supporting users to working with unstructured data.
Coverage includes
• Understanding the scope of today’s BI solutions and how they fit into existing infrastructure
• Assessing new options such as SaaS and cloud-based technologies
• Avoiding technology biases and other “project killers”
• Developing effective RFIs/RFPs and proofs of concept
• Setting up competency centers and planning for skills development
• Crafting a better experience for all your business users
• Supporting the requirements of senior executives, including performance management
• Cost-justifying BI solutions and measuring success
• Working with enterprise content management, text analytics, and search
• Planning and constructing portals, mashups, and other user interfaces
• Previewing the future of BI
Chapter 1 Introduction to Business Intelligence Today 1
Setting Expectations 3
The Face of Business Intelligence Now 5
The Characteristics of a BI Vision and Strategy 8
Setting the Stage for BI Success 9
Within the IT Organization 9
Within the End User Community 11
Summary 12
Chapter 2 Defining Business Intelligence Today 13
Defining Business Intelligence within Your Organization 13
Platform Implications 15
What Is “Mission Critical”? 17
BI Solution Elements 18
Business Intelligence and Data Warehouse: Are They Synonymous? 21
Business Intelligence as a Key Differentiator from Competition 22
Productivity Factors–Working Smarter 25
Summary 27
Chapter 3 The History of Business Intelligence within Your Organization 29
Mapping Your Environment to the BI Evolutionary Tree 29
Creating an Internal Record of BI Usage 34
Analysis of Displacement 38
Summary 40
Chapter 4 The Scope of BI Solutions Today and How They May Relate to You 41
The BI Infrastructure 41
BI Drivers, Trends, Sources, and Deployment Options 44
Mergers and Acquisitions–The Emergence of BI “Mega-Vendors” 45
BI Suites/Platforms versus Independents 46
Open Source BI Tools 47
Software as a Service (SaaS) 48
Cloud Computing 49
BI Appliances 51
Dynamic Warehousing–Extending Beyond Structured Information 52
Operational and Real-Time BI 54
ETL and Change Data Capture–Their Impact and Importance on BI 55
Master Data Management (MDM) and Its Role within a BI Infrastructure 58
The Impact of XML Data 59
BI Provisioning Models–What Is Best for You? 61
Establishing a BI Competency Center (BICC) 62
Creating an Information Agenda 62
Summary 64
Chapter 5 Elements of BI Solutions: The End User Experience 65
End User Assumptions 65
Setting Up Data for BI 67
The Functional Area of BI Tools 69
Query Tools and Reporting 69
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