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Windows Small Business Server 2008 Unleashed

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Windows Small Business Server 2008 Unleashed

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Description

  • Copyright 2009
  • Dimensions: 7 X 9-1/8
  • Pages: 816
  • Edition: 1st
  • eBook (Watermarked)
  • ISBN-10: 0-7686-8692-X
  • ISBN-13: 978-0-7686-8692-0

Windows Small Business Server 2008 provides all the tools small companies need to improve collaboration, enhance productivity, and manage and secure all their information. In this book, a team of leading SBS experts brings together the in-depth knowledge and real-world insights you need to make the most of this state-of-the-art product.

Microsoft Most Valuable Professionals Eriq Neale and his colleagues cover every facet of planning, deploying, and managing SBS 2008. The authors begin by showing how to install and configure SBS 2008 for maximum efficiency, performance, and ease of administration. You’ll learn how to securely utilize SBS 2008’s comprehensive Internet, file, and print services; simplify and automate both server and workstation management; and take full advantage of both SharePoint collaboration and Exchange communication tools.

This book is packed with expert tips, tricks, and troubleshooting techniques drawn from the authors’ unsurpassed experience helping companies succeed with SBS. Whether you’re a full-time IT professional or a power user who’s managing SBS in your spare time, it will be your most valuable resource.

Detailed information on how to...

  • Plan, install, configure, and customize SBS 2008 in any environment
  • Set up and manage SBS 2008-based networks, Web access, and collaboration–including SharePoint Services 3.0
  • Leverage Remote Web Workplace and other advanced remote access solutions
  • Manage email and other communications with SBS 2008’s built-in Microsoft Exchange Server 2007
  • Centrally control Windows Vista, Windows XP, and other clients
  • Seamlessly integrate Macintosh computers into your Windows network
  • Protect your servers and workstations against both internal and external threats
  • Prepare backups and disaster recovery plans you can actually use in an emergency
  • Streamline and automate administration using Microsoft PowerShell

Sample Content

Table of Contents

Foreword     xxvii

Introduction     1

 Book Overview     2

Part 1 Introduction and Setup

Chapter 1 Welcome to Small Business Server 2008     5

 History of the SBS Product     5

 BackOffice Small Business Server 4.0     6

 BackOffice Small Business Server 4.5     7

 Microsoft Small Business Server 2000     7

 Microsoft Small Business Server 2003     8

 Essential Server Solution Family      9

 Features of SBS 2008     9

 Communication     9

 Collaboration     10

 Protection     11

 Expansion     12

 Limitations of SBS 2008     13

 Hardware Limitations     13

 Software Limitations     14

 Support for SBS 2008     14

 Community Support     14

 Online Support     15

 Official Product Support     16

Chapter 2 Planning for the SBS 2008 Deployment     17

 Knowing the Client Base     17

 Understanding How the Server Will Be Used     18

 Planning for Correct Licensing.      19

 Planning the Hardware     22

 Planning the Network     23

 Changes in Network Options from Previous Versions     23

 Connection to the Internet     23

 IP Address Ranges     24

 DHCP Configuration      25

 Public and Private Domain Names     26

 Planning the Storage Layout     26

 Changes in Storage from Previous Versions     27

 Multiple Partitions Versus Multiple Spindles     27

 Minimum Partition/Spindle Sizes     28

 Fault Tolerance     29

 Backup Technologies     32

Chapter 3 Installing and Configuring SBS 2008     35

 Preparing for SBS 2008 Installation     36

 Collecting Information for the Setup Process     36

 Configuring the Internal Network     37

 Disabling DHCP on the Network     37

 Installing SBS 2008     38

 Collect the Initial Setup Data     38

 Prepare the Disk Infrastructure     38

 Complete Setup     40

 Performing the Initial Configuration of SBS 2008     45

 Run the Connect to the Internet Wizard     45

 Install Security Updates     48

 Run the Set Up Internet Address Wizard     48

 Complete Other Setup Tasks     54

 Troubleshooting SBS 2008 Installation Issue     57

 Log Files     57

 Setup Issues     57

 Known Installation Issue     59

Part 2 Managing Network and Web Configuration

Chapter 4 DNS, DHCP, and Active Directory Integration     63

 Understanding the Role of DNS and DHCP     63

 Native Tools     64

 Preparations and Caveats     67

 Default Configuration of DNS and DHCP     67

 Securing DNS and DHCP     70

 Securing DNS     70

 Securing DHCP     71

 New in SBS 2008     72

 Adding DNS Records     75

 Reserving IP Addresses in DHCP Server     76

 Troubleshooting     78

 Event Log Errors     78

 Dcdiag     79

 Ping     80

 NSLookup      81

 Can’t Resolve a Host or Web Site Name     81

 ISP’s DNS Server Is Down     82

 DNS Returns a Bad Location     82

 Curse of the Hosts File     82

 There’s a Rogue DHCP Server     82

Chapter 5 Internet Information Services 7.0     85

 The Web Sites Under the Hood     85

 External-Facing Web Sites Included with SBS 2008     86

 Internal Web Sites Included with SBS 2008     86

 Additional Web Sites That Can Be Combined with SBS 2008     87

 Protecting the Server     87

 Default SBS Web Sites     88

 Integration with SharePoint     89

 Configuring the Default SBS Web Sites     89

 Settings for the Default Web Site     95

 Settings for the SBS SharePoint Site and for the SharePoint Central Administration v3     96

 Settings for the SBS Web Applications and Windows Server Client Deployment Applications     97

 Settings for the WSUS Administrator Web Site     98

 Protecting Web Site Configuration     99

 Backup and Recovery of Metadata Information     99

 The Appcmd Command     100

 Backing Up the Web Site Configuration     101

 Using System State Backup     103

 Backup and Recovery of Web Sites     104

 Configuring Additional Web Sites     104

 Managing SSL Certificates in IIS     106

 Understanding the Default Certificates     107

 Deciding When to Use a Third-Party Certificate     107

 Working with Third-Party Certificates     108

 Requesting and Installing a Third-Party Certificate with the Add a Trusted Certificate Wizard     108

 Manually Requesting and Installing a Third-Party Certificate     110

 Integrating External Web Publishing     116

 Troubleshooting IIS     117

 Service Unavailable     117

 Server Not Found.      118

Chapter 6 Remote Web Workplace and Other Remote Access Solutions     121

 Understanding the Role of Remote Accessibility Solutions in SBS 2008     121

 Remote Web Workplace     122

 VPN     126

 RDP     126

 Managing and Using Remote Web Workplace     128

 Managing the Remote Web Workplace Interface     128

 Using the Remote Web Workplace Interface     133

 Managing and Using VPN     136

 Managing VPN     136

 Using VPN     140

 Managing and Using Remote Desktop     141

 Managing Remote Desktopv     141

 Using Remote Desktop     152

 Securing Remote Access Solutions     159

 Network Security     160

 Password Security     161

 Troubleshooting Remote Access Solutions     162

 RWW Access Issues     162

 VPN Access Issues     163

 RDP Access Issues     163

Chapter 7 SharePoint and Companyweb     165

 Understanding the Role of SharePoint and Companyweb in SBS 2008     166

 Companyweb’s Components     166

 What’s “In the Box” with SharePoint?      167

 Understanding the Default Settings of SharePoint and Companyweb     173

 Companyweb Port Settings     173

 Companyweb Mobile Settings     173

 SharePoint Default URL Mapping     174

 Default Program and Data File Locations     175

 Customizing SharePoint and Companyweb     176

 Merging Data from an Existing WSS 3.0 Site into Companyweb     177

 Developing a Data Protection Plan for SharePoint and Companyweb     180

 The Recycle Bin     180

 Backup and Restore with Native SharePoint Backup     181

 Backup and Restore with Small Business Server Backup     183

 Troubleshooting SharePoint and Companyweb     185

 Event ID Error Message 10016 Is Logged in the System Log After You Install Windows   SharePoint Services 3.0     185

 Migration     186

Part 3 Managing E-Mail

Chapter 8 Exchange Management     191

 Default Mail Configuration     193

 Mail Hygiene     194

 Preventing the Reverse NDR Attack     197

 Configuring Recipient Filtering     198

 SMTP Tarpitting     198

 Hosted Anti-Spam Solutions     199

 Getting Your Mail Delivered     200

 How Mail Gets Delivered      200

 Ensuring Delivery     200

 The Windows SBS POP3 Connector     203

 How Does the POP3 Connector Work?      203

 Limitations of the POP3 Connector     204

 Setting Up the POP3 Connector     204

 Receiving Mail for Multiple Domains     206

 Adding Additional E-Mail Domains     206

 Routing Mail for a Non-Authoritative Zone     212

 Cohosting Multiple Organizations on a Single Server     215

 Getting Information About Mailboxes     217

 Managing Limits     218

 With the GUI     218

 Setting Limits with PowerShell     221

 Using Transport Rules     222

 Setting Up Disclaimers with Transport Rules     222

 To Create Copies of E-Mails     223

 Archiving Mail     224

 Using SharePoint Libraries     224

 Using Exchange Journaling     225

 Troubleshooting Exchange Management Issues     230

 Troubleshooting Outbound Mail Delivery     230

 Troubleshooting the Content Filter     235

 Troubleshooting POP3 Connector     237

Chapter 9 Exchange 2007 Client Connectivity     241

 Choosing the Right Exchange Client     242

 Outlook 2007     243

 What’s New in Outlook 2007     243

 Installing Outlook 2007     244

 Configuring Outlook 2007     245

 Cached Exchange Mode     247

 Outlook Anywhere     252

 How Outlook Anywhere Works     253

 Configuring Outlook Anywhere     253

 Outlook Web Access 2007     258

 Improvements in Outlook Web Access 2007     258

 Using Outlook Web Access 2007      259

 E-Mail Certificates in OWA and Outlook 2007     263

 Remote File Access in OWA 2007     264

 ActiveSync     265

 Different Versions of ActiveSync     265

 Windows Mobile Devices     266

 iPhone     270

 Palm Devices     272

 Troubleshooting Exchange 2007 Client Connectivity     272

 Troubleshooting Auto Account Setup     273

 Troubleshooting Cached Exchange Mode     273

 Troubleshooting Exchange 2007 ActiveSync     274

Chapter 10 Exchange Disaster Recovery     277

 Understanding the Exchange Database Structure     278

 Exchange Storage Groups     279

 Extensible Storage Engine (ESE) Databases     281

 Circular Logging     283

 Checkpoint File     283

 Transactions    284

 Understanding Exchange Backup Methods and Requirements     285

 Online Backup     286

 Offline Backup     287

 Security Permissions     288

 Configuring Deleted Item and Mailbox Retention     289

 Using Local Continuous Replication      290

 Using Windows Backup     294

 Using Export-Mailbox     295

 Using ExMerge     296

 Other Backup Solutions     298

 Recovering Exchange Databases from Backup     298

 Events Requiring Exchange Recovery     299

 Recovery Process     300

 Using the SBS Backup Wizard to Restore     300

 Using the Recovery Storage Group     303

 Mailbox Recovery Using a Recovery Storage Group     307

 Using ExMerge to Restore      309

 Using Third-Party Solutions to Restore.      310

 Repairing a Damaged Exchange Database     311

 Recovery Tools     311

 ESEUTIL /R     314

 ESEUTIL /P     314

 ISINTEG     315

 Troubleshooting Exchange Disaster Recovery Issues     316

Part 4 Managing Client Connectivity

Chapter 11 Group Policy in SBS 2008     321

 How SBS 2008 Employs Group Policies     322

 Default AD Policies     322

 User Folder Redirection     323

 WSUS Implementation in SBS 2008     323

 Workstation Client-Specific Settings     323

 SBS 2008 User Account Settings     323

 Overview of Group Policy     324

 Group Policy Settings     324

 Group Policy Preferences     325

 Working with the Group Policy Management Console     328

 Navigating the Group Policy Management Console     329

 Viewing Group Policy Settings     330

 Group Policy Scope and Order of Application     335

 Working with Group Policy Modeling and Results     339

 Creating the Modeling Report     340

 Creating the Results Report     342

 Default SBS 2008 Group Policy Objects     343

 Default Domain Controllers Policy     344

 Default Domain Policy      346

 Small Business Server Folder Redirection Policy     347

 Update Services Client Computers Policy     348

 Update Services Common Settings Policy     349

 Update Services Server Computers Policy     349

 Windows SBS Client Policy     350

 Windows SBS CSE Policy     351

 Windows SBS Client--Windows Vista Policy     352

 Windows SBS Client--Windows XP Policy     352

 Windows SBS User Policy     353

 Creating and Modifying Group Policy Objects in SBS 2008     354

 Planning the GPO     355

 Testing the GPO     357

 Implementing the GPO     361

 Troubleshooting Group Policy     361

 Group Policy Testing Tools     361

 Backing Up and Restoring Group Policy     366

Chapter 12 User and Computer Management     369

 Understanding the Role of User and Computer Management in SBS 2008     369

 Understanding the Role of User Management in SBS 2008     370

 Understanding the Role of Computer Management in SBS 2008     371

 Understanding the Default Settings of User and Computer Management     371

 Understanding User Default Settings     371

 Understanding Default Computer Settings     378

 Customizing User and Computer Management     381

 Customizing User Settings     381

 Customizing Computer Management     392

Chapter 13 Macintosh Integration     403

 Understanding the Role of Macintosh Integration in an SBS 2008 Network     403

 Native Tools     404

 Third-Party Tools     404

 Planning and Preparing the Network Environment     405

 Domain Naming Conventions     405

 Active Directory Integration     405

 Account Username Conflicts     406

 Operating System Notes     407

 Preparing SBS 2008 Server     408

 SBS 2008 as the Network DHCP Server     408

 File Services for Macintosh Not Required     408

 SMB Signing Compatibility Requirements     408

 Connecting Macs to the SBS 2008 Network     410

 Configure DHCP Support on the Mac     410

 Configuring Mac OS 10.5     412

 Accessing Files     414

 Configuring Mac OS 10.4     414

 Configuring Mac OS 10.5     416

 Connecting to Active Directory     417

 Configuring Mac OS 10.4     417

 Configuring Mac OS 10.5     422

 Accessing E-Mail     428

 Preparing the SBS 2008 Network     429

 Preparing the Macintosh for Entourage Connectivity     429

 Configuring Entourage 2004     431

 Configuring Entourage 2008     433

 Accessing SBS 2008 Web Resources     435

 Companyweb     436

 Outlook Web Access     437

 Remote Web Workplace     437

 Troubleshooting     437

 Network Connectivity     437

 File Share Access     440

 E-Mail Access     440

 Windows Support on the Macintosh     441

 Boot Camp     441

 Parallels Desktop for Mac and VMWare Fusion     442

Chapter 14 Additional Servers     445

 Understanding the Role of Additional Servers in an SBS 2008 Network     446

 Licensing for Additional Servers     446

 Scenarios for Additional Servers     447

 Misconceptions About Using Additional Servers     450

 Implementing Additional Servers     450

 Common Implementation Tasks     451

 Additional Domain Controller Configuration     459

 Terminal Server Configuration     469

 Developing a Data Protection Plan for Additional Servers     478

 Installing Backup Services     478

 Running a Manual Backup     479

 Scheduling Regular Backups     479

Chapter 15 Managing Workstations Through Group Policy     485

 Editing and Adding to Default Policies and Settings     491

 Organizational Units     491

 Security Groups     492

 Default Policies     493

 Group Policy Impact on Workstations     499

 Update Services Client Computer Policy     499

 Update Services Common Settings Policy     500

 Windows SBS User Policy     502

 Group Policy per Workstations     504

 Windows SBS Client--Windows Vista Policy     505

 Default Vista Firewall Policies     507

 Windows SBS Client--Windows XP Policy     509

 Windows SBS Client Policy     510

 Small Business Server Folder Redirection     510

 Deploying Software     511

 Controlling the Workstations     515

 Adjusting Permissions Using Group Policy     516

 Using Group Policy in the Vista Era     519

 User Account Control     520

 Mapping Network Drives     521

 Controlling USB Devices     522

 Troubleshooting     526

Part 5 Managing Security and System Health

Chapter 16 Monitoring and Reporting     531

 Understanding the Role of Monitoring and Reporting in SBS 2008     532

 Understanding the Default Settings of Monitoring and Reporting     533

 Security     534

 Updates     534

 Backup     534

 Other Alerts     534

 Notification Settings     534

 Setting Up the Default Monitoring Reports     535

 The Daily Report     538

 The Weekly Report     541

 Customizing Monitoring and Reporting     543

 Setting Up Your Own Report     544

 Creating Custom Alerts and Notifications     545

 Deploying the Custom Alert     549

 Sample Event for OneCare     551

 Developing a Data Protection Plan for Monitoring and Reporting     552

 Special Backups of the Database     552

 Scheduling a Backup     553

 Shrinking a Database     555

 Additional Reporting Capabilities     555

 WSUS Reports     555

 FSRM Reports     558

 Troubleshooting Monitoring and Reporting     558

 Best Practices Analyzer     562

 Third-Party Monitoring Solutions     563

Chapter 17 Managing Server and Workstation Security     565

 The Benefits and Pitfalls of a Single Integrated Server     565

 Covering the Basics     566

 Physical Security     566

 Default Shares     566

 Passwords     568

 Shared Folders     570

 Creating a Share Using the Add a New Shared Folder Wizard     571

 Creating a Share Without Using the Wizard     573

 Folder Redirection     574

 File Server Resource Manager     576

 Storage Reports Management     577

 Quota Management     578

 Default Security Groups     579

 User Roles     581

 Creating and Editing User Roles     582

 Changes to Administrative Access in Windows 200     584

 UAC--User Account Control     584

 Firewall Protection     588

 Windows Firewall with Advanced Security     588

 Enable Logging     590

 Configuring Rules     591

 Windows Firewall in XP and Vista     593

 Edge Firewall     594

 Ports and Firewall Discovery     594

 The Case for Controlling Outbound Access     595

 OneCare for Server     596

 Configuring OneCare     597

 Additional Online Features     598

 Windows Software Update Services     601

 Managing WSUS     602

 Changing Settings     602

 Maintaining WSUS Health     604

 Expanding the Definition of Security     605

 Backup     606

 Group Policy     606

 Remote Access to Network Resources     607

Chapter 18 Backup and Disaster Recovery     609

 What’s New with SBS 2008 Backup and Recovery     610

 New Backup Technology     610

 Design Considerations     612

 Improved Backup     612

 Easier Scheduling     613

 Dedicated Backup Devices     613

 Exchange/SharePoint Backup and Recovery     613

 Easier Recovery     614

 No Built-in Client Backup     614

 Understanding Backup Issues     614

 File Recovery     614

 Archiving     615

 System Recovery     615

 Hardware and Media     616

 The Backup Plan     616

 Site and Security     617

 Backup Schedule     617

 Using the SBS Backup Tools     618

 Windows SBS Console     619

 Windows Server Backup     627

 WBADMIN Command-Line     631

 Windows Recovery Environment      633

 Backing Up SBS 2008 Premium Second Server     633

 Disaster Recovery with SBS Backup Tools     634

 Recovery Wizard     635

 Full (Bare-Metal) Restore     639

 Troubleshooting Backup Issues     640

Part 6 Beyond SBS 2008

Chapter 19 IPv6 Overview     645

 Introducing IPv6     646

 New Features     646

 Why Do I Need IPv6?      647

 How Do I Read IPv6?      647

 Saying Goodbye to DHCP     648

 Creating IPv6 DNS Entries     649

 Using IPv6     649

 IPv6 in Action--Windows Meeting Space     649

 Troubleshooting IPv6     652

 Troubleshooting Utilities     652

Learning Path     653

Chapter 20 PowerShel1     655

 Who Needs PowerShell     655

 Why PowerShell?      656

 How PowerShell Is Used     656

 PowerShell Under the Hood     657

 PowerShell Basics     658

 Using PowerShell     659

 Getting Started     660

 Commands     661

 Aliases     663

 Execution Settings     664

 Basic PowerShell Example     664

 Windows PowerShell Script     666

 Exchange PowerShell Script     668

 The Power of PowerShel     672

 get-command     672

 Get-help     685

 get-member     686

 Get-PSDriv     687

 PowerShell Resources     687

Chapter 21 Advanced Installation Options     691

 Understanding the Answer File     691

 Answer File Generator     691

 Answer File Format     695

 Installing SBS 2008 with a Custom Internal Domain Name     698

 Prepare the Answer File     698

 Perform the Installation     699

 Installing SBS 2008 into an Existing Active Directory Domain     700

 Prepare the Existing Server      701

 Install SBS 2008 in Migration Mode     707

 Configuring the New Server     708

 Moving Data and Settings from the Old Server     712

 Reconfigure the Old Server     717

 Installing Forefront Security for Exchange and Windows Live OneCare for Server Manually     720

 Forefront Security for Exchange     720

 Windows Live OneCare for Server     722

 A SBS 2008 Resources     725

 Microsoft Community Resources     725

 SBS 2008 Technical Documentation     725

 Web Sites and RSS Feeds     725

 Newsgroups     726

 Web Logs (Blogs)      726

 Small Business Community Resources     726

 Web Sites/Blogs     726

 Mailing Lists     727

 Exchange Resources     727

 Macintosh Resources     728

 Web Pages and RSS Feeds     728

 Newsgroups     728

 Mailing Lists     728

 iPhone Resources     728

 Outlook Resources     729

 Outlook Web Access Resources     729

 ActiveSync/PocketPC Resources     729

 SBS Monitoring and Reporting Resources     730

 Group Policy Resources     730

 PowerShell Resources     731

 Web Resources     731

 Books     731

 RRAS, VPN, and Network Security Resources     731

 Terminal Server Resources     732

 Workstation Security Resources     732

 Anti-Virus/Anti-Malware Tools     732

 Security Response Toolkit     733

 Security and Patching Resources     734

 General Security Information     734

 WSUS Resources     735

Index     737

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