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Why Great Leaders Don't Take Yes for an Answer: Managing for Conflict and Consensus (Paperback), 2nd Edition

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Why Great Leaders Don't Take Yes for an Answer: Managing for Conflict and Consensus (Paperback), 2nd Edition

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  • Your Price: $29.59
  • List Price: $36.99
  • Includes EPUB, MOBI, and PDF
  • About eBook Formats
  • This eBook includes the following formats, accessible from your Account page after purchase:

    ePub EPUB The open industry format known for its reflowable content and usability on supported mobile devices.

    MOBI MOBI The eBook format compatible with the Amazon Kindle and Amazon Kindle applications.

    Adobe Reader PDF The popular standard, used most often with the free Adobe® Reader® software.

    This eBook requires no passwords or activation to read. We customize your eBook by discreetly watermarking it with your name, making it uniquely yours.

About

Features

The breakthrough framework for making better high-stakes decisions: now expanded and updated with new research, insights, and cases. 

  • By Michael A. Roberto, one of the world's leading experts in high-stakes decision-making (formerly of Harvard Business School, now at Bryant University)
  • Overcome groupthink, encourage honest and constructive disagreement, test your assumptions, objectively review all your best options, and gain a deeper consensus for action
  • Expanded coverage includes even more practical guidance, and both new and updated case studies

Description

  • Copyright 2013
  • Dimensions: 6" x 9"
  • Pages: 352
  • Edition: 2nd
  • Book
  • ISBN-10: 0-13-439278-7
  • ISBN-13: 978-0-13-439278-3

Make better decisions! Michael A. Roberto will help you achieve deeper consensus, get past groupthink and "yes men," and achieve superior results in every decision you make -- especially your most complex and highest-stakes decisions! Roberto's Why Great Leaders Don't Take Yes for an Answer, Second Edition gives you a powerful framework for promoting honest, constructive dissent and skepticism; test your assumptions; more thoroughly and fairly considering "best alternatives"; crisply coming to closure; and aligning your entire organization behind the decision you make.

In this new edition, Roberto presents new cases from Google, Ford, and Intuit, and expands coverage to more deeply illuminate his decision-making approach. Offering both positive and negative examples, he presents a well rounded view of how to determine when 'yes' means 'yes', when it doesn't, and what to do when it doesn't. Throughout, Roberto demonstrates why "good process entails the astute management of the social, political and emotional aspects of decision making" -- in other words, why effective leaders are well served by carefully "deciding how to decide." You'll learn how to: 

  • Test and probe what your team really believes, and get the truth and candor you really need
  • Encourage constructive objections -- and keep them constructive
  • Improve team management, mitigate risk, identify opportunities, and promote integrity
  • Build stronger commitment amongst the people who'll implement your decisions

Sample Content

Table of Contents

Chapter 1: The Leadership Challenge     1

Chapter 2: Deciding How to Decide     39

Chapter 3: An Absence of Candor     75

Chapter 4: Stimulating the Clash of Ideas     109

Chapter 5: Keeping Conflict Constructive     143

Chapter 6: A Better Devil’s Advocate     179

Chapter 7: The Dynamics of Indecision     203

Chapter 8: Fair and Legitimate Process     233

Chapter 9: Reaching Closure     271

Chapter 10: Leading with Restraint     301

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