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Michael Lubanski and Darshan Doshi, who have implemented one of the largest rollouts of SMS in a production environment, call upon their years of experience with SMS to demystify its complexities in SMS 2 Administration. Combining Mr. Lubanski's and Mr. Doshi's real-world knowledge with that of other systems management experts, this book provides practical advice on, and recommendations for, dealing with SMS administration. From concept and design through installation, configuration, security, usage and troubleshooting, SMS 2 Administration is a reference guide that uses realistic scenarios to help you make sense of SMS's sometimes confusing issues. With this book, not only will you understand SMS, you'll be able to deploy and maintain an SMS system in your own environment.
I. INTRODUCTION TO SMS.1. Overview and Purpose of SMS.
The Need for Desktop and Software Management. The Internet. Purpose of SMS 2.0. Limitations of SMS 1.2.2. Conceptual Overview.
Explanation of Key Concepts of Windows NT, SQL, and SMS. Windows Management Initiative. Windows Management and SMS 2.0.3. Planning and Design.
Project Planning and Resources. Roles and Responsibilities. Sample Business. Baseline. Implementation Strategy.4. Prerequisites.
SMS and SQL Configuration.
II. INSTALLIZATION AND CONFIGURATION.5. Installation and Upgrade.
Site Hierarchy. Installation of a New SMS Central Site. Verification of a Successful Site Install. Performing Post-Installation Tasks/Site Property Configuration Details. Installation of the Secondary Site. Upgrading from SMS 1.2. Novell NetWare. Discovery and Installation. SMS Service Pack.6. Security.
Introduction. SMS Security Accounts. Different Security Architectures. Different Layers of Security. Real-World Examples. Single Domain Model. Object Classes and Instances. Managing SMS User Accounts. Best Practices for Maximum Security. Securing the SMS Tools.7. Microsoft Management Console.
Overview and Purpose of MMC. Installing the SMS Administrator Console and Related Tools. Creating and Distributing Custom SMS Consoles. Limitations of the Microsoft Management Console.8. Clients.
Discovery and Discovery Methods. Installation and Uninstallation. Pre-Installation (Staging) of Clients. Client Exclusion. Installation Recommendations. Uninstalling the Client. Client Agents. Control Panel Applets. Traveling Mode and Laptops.9. Software Metering.
Overview and Purpose. Conceptual Overview. Planning and Design. Roles. Assigning Roles. Setup and Configuration. Security. Troubleshooting. Fault Tolerance. Performance. Scalability. Reporting. Recommendations. Sample Company Usage.
III. USAGE.10. Software Packages.
Definition of a Package. SMS 2.0 Installer Overview and Purpose. Creating and Customizing Packages. Distribution Points. Programs. Deleting a Package. SMS 1.2 Packages. Recommendations.11. Software Distribution.
Overview and Purpose of Software Distribution. What's New with SMS 2.0 Software Distribution. Missing Elements in SMS 2.0 Software Distribution. Software Distribution Process. Distribution to SMS 1.2 Clients. Recommendations Before You Initiate Software Distribution. A Sample Software Distribution for Designer Denim. Software Distribution Troubleshooting Tips. Courier Sender.12. Collection.
Overview and Purpose of Collections. Collection Security. Deleting Collections. Propagating Collections Within a Site Hierarchy. Maintaining Collections. Sub-Collections. SMS 1.x Upgrade Issues. Limitations of Collections. Advanced Options.13. Inventory and Y2K Compliance.
Hardware Inventory. Software Inventory. Troubleshooting Inventory Problems. Customizing and Extending Inventory. Using MIFs to Extend Inventory. Y2K and SMS.14. Remote Tools.
Overview. Remote Tools Configuration. Remote Control Improvements in SMS 2.0. Remote Tools Settings Recommendations. Remote Diagnostics. Troubleshooting Remote Control Installation and Operation. Miscellaneous Remote Control Issues. Improving Remote Control Performance.15. Queries and Reports.
Understanding Queries. Reporting. Other Reporting Tools.16. Tools.
Network Monitor. Network Trace. Event Log to Trap Translator.
IV. TROUBLESHOOTING AND THE FUTURE.17. Status and Logs.
Data Storage. Overview and Purpose of Status Messages. Status Message Flow. Using the System Status to Monitor SMS. Status System: Best Practices. Overview and Purpose of Logs. Other Log File Utilities. Log File Detail.18. Administration.
Performance Monitor Counters. Event Log. Health Monitor. Backup and Restore. Database Maintenance. Routine Administrative Tasks. Utilities to Aid in Site Administration and Monitoring. Site Code Administration.19. Moving Forward.
Overview. Sites, Domains, and Organization Units. Integration with the IntelliMirror Concept and Group Policy Technologies. SMS Installer. Integration of MSI (Windows Installer Service). Integration with Active Directory. Role of SMS in the Migration Process of Windows NT 4.0 to Windows 2000. Integration of SMS with the Windows 2000 Remote Install Service.
V. APPENDIXES.Appendix A: Inside Look.
Accounts on the SMS Site Server. SMS Accounts for NetWare Site Systems. The SMS Executive Service. Services Created on the SMS Primary Site Server. Services Created on the SQL Server Machine. Shares on the SMS Site Servers. SMS Site Server Directories. Easter Egg.Appendix B: Resources and Third-Party Tools.
Microsoft. Third-Party Tools.Appendix C: MSI (Microsoft Installer Service).
MSIEXEC Command-Line Options. Command-Line Option Combinations. MSIEXEC Examples.Index.