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CMMI® (Capability Maturity Model® Integration) describes best practices for the development and maintenance of products and services across their entire lifecycle. By integrating essential bodies of knowledge, CMMI provides a single, comprehensive framework for organizations to assess their development and maintenance processes, implement improvements, and measure progress.
This book is a definitive reference for the most current release of CMMI (version 1.2). In the new edition, the authors have added tips, hints, and cross-references in the margins (in color) throughout the process areas to help you better understand, apply, and find more information about the content of the process areas. The book also now includes brief, insightful perspectives on CMMI written by people influential in the model’s creation, development, and transition. A new case study from Raytheon illustrates a real-world application of the model to a services organization. Whether you are new to CMMI or familiar with an earlier version, if you need to know about, evaluate, or put the latest version of CMMI into practice, this book is an essential resource.
The book is divided into three parts.
Part I offers the broad view of CMMI, beginning with basic concepts of process improvement. It describes the process areas, their components, and their relationships to each other. It explains the model’s two representations as well as paths to the adoption and use of CMMI for process improvement and benchmarking.
Part II, the bulk of the book, details the generic goals and practices and the twenty-two process areas now comprising CMMI. The process areas are organized alphabetically by acronym for easy look-up. Each chapter includes goals, best practices, and examples for a particular process area. The two CMMI representations are described so that you will easily see their similarities and differences and thereby be better able to choose the right approach for your organization.
Part III contains several useful resources, including CMMI-related references, acronym definitions, a glossary of terms, and an index.
Download the Sample Chapter from this book.
About Capability Maturity Models 4
Evolution of CMMI 9
CMMI for Development 18
The Scope of CMMI for Development 21
The Group of IPPD Additions 22
Resolving Different Approaches of CMMs 22
Choosing a Representation 22
Your Approach to Process Improvement 28
Required, Expected, and Informative Components 31
Components Associated with Part Two 32
Supporting Informative Components 37
Numbering Scheme 38
Typographical Conventions 39
Understanding Levels 43
Structures of the Continuous and Staged Representations 44
Understanding Capability Levels 46
Understanding Maturity Levels 52
Process Areas 60
Generic Goals and Practices 63
Representation Comparison 65
Equivalent Staging 65
Four Categories of CMMI Process Areas 71
Process Management 72
Project Management 76
Engineering 81
Support 85
Adopting CMMI 97
Your Process Improvement Program 102
Selections That Influence Your Program 106
CMMI Models 107
Using CMMI Appraisals 107
Appraisal Considerations 109
CMMI-Related Training 113
The Organization and Its Process Dilemma 122
History 123
Success at Last 126
Key Roles That Contributed to Success 130
Approach to Interpreting CMMI for Services 131
Process Artifacts 131
Lifecycle Model 137
Epiphanies 145
Lessons Learned 147
Publicly Available Sources 599
Regularly Updated Sources 602
Product Team 607
Sponsors 609
Steering Group 610
Configuration Control Board 611
Download the Index file from this book.