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This text focuses on the interaction between a consultant and client, and explains how to achieve a healthy helping relationship. Whether the advisor is an OD consultant, therapist, social worker, manager, parent, or friend, the dynamics between advisor and advisee can be difficult to understand and manage. Schein creates a general theory and methodology of helping that will enable a diverse group of readers to navigate the helping process successfully.
I. PROCESS CONSULTATION DEFINED.1. What is Process Consultation?
II. DECIPHERING HIDDEN FORCES AND PROCESSES.5. Intra-Psychic Processes: ORJI.
III. INTERVENTION IN THE SERVICE OF LEARNING.7. Communication and Deliberate Feedback.
I. Task Processes in Groups9. Facilitative Process Interventions.
II. INTERPERSONAL PROCESSES.10. Facilitative Process Interventions.
IV. PROCESS CONSULTATION IN ACTION.11. Consultation in Action: Entry, Settings, Methods and the Psychological Contract.