Home > Store

Practice of System and Network Administration, The : Volume 1, Rough Cuts, 3rd Edition

Practice of System and Network Administration, The : Volume 1, Rough Cuts, 3rd Edition

Rough Cuts

  • Available to Safari Subscribers
  • About Rough Cuts
  • Rough Cuts are manuscripts that are developed but not yet published, available through Safari. Rough Cuts provide you access to the very latest information on a given topic and offer you the opportunity to interact with the author to influence the final publication.

Also available in other formats.


  • Copyright 2016
  • Dimensions: 7" x 9-1/8"
  • Pages: 1160
  • Edition: 3rd
  • Rough Cuts
  • ISBN-10: 0-13-341509-0
  • ISBN-13: 978-0-13-341509-4

This is the Rough Cut version of the printed book.

The industry standard for best practices in system administration is being updated to address today’s challenges. The Practice of System and Network Administration, Third Edition, addresses new challenges in the enterprise, such as “bring your own device,” and new security paradigms, including network access control. This book revolves around six key principles of site design and support practices: simplicity, clarity, generality, automation, communication, and basics first. It examines the major areas of responsibility for system administrators within the context of these principles. The book also discusses change management and revision control, server upgrades, maintenance windows, and service conversions. Chapters are divided into “The Basics” and “The Icing.” “The Basics” discusses the essentials that sysadmins have to get right to avoid problems and added work down the road. “The Icing” deals with the cool things that sysadmins can do to be spectacular, but should only attempt once they’ve mastered the basics. The chapter format has been updated for increased usability: chapter summaries, future speculations sections, and further reading sections have been added, and the end-of-chapter questions have been updated. A lively, witty style and the use of anecdotes and case studies taken from the authors’ personal experience all contribute to make this book an effective, instructive, and yet entertaining read.

Sample Content

Table of Contents

Part I: Getting Started

Chapter 1: Climb Out of the Hole

Chapter 2: The Small Batches Principle

Chapter 3: Pets and Cattle

Part II: Workstation Fleet Management

Chapter 4: Workstation Architecture

Chapter 5: Workstation Hardware Strategies

Chapter 6: Workstation Software Life Cycle

Chapter 7: OS Installation Strategies

Chapter 8: Workstation Service Definition

Chapter 9: Workstation Fleet Logistics

Chapter 10: Workstation Standardization

Chapter 11: Onboarding

Part III: Servers

Chapter 12: Server Hardware Strategies

Chapter 13: Server Hardware Features

Chapter 14: Server Hardware Specifications

Part IV: Services

Chapter 15: Service Requirements  

Chapter 16: Service Engineering  

Chapter 17: Service Resiliancy and Performance

Chapter 18: Service Launch: Fundamentals

Chapter 19: Service Launch: DevOps  

Chapter 20: Service Conversions  

Chapter 21: Disaster Recovery and Data Integrity

Part V: Infrastructure

Chapter 22: Networks

Chapter 23: Overview of Datacenters

Chapter 24: Running a Datacenter

Chapter 25: Equipping a Datacenter

Chapter 26: Building a Datacenter

Part VI: Helpdesks and Support

Chapter 27: Customer Support

Chapter 28: Handling an Incident Report

Chapter 29: Debugging  

Chapter 30: Fixing Things Once   

Chapter 31: Documentation

Part VII: Change Processes

Chapter 32: Change Management

Chapter 33: Server Upgrades

Chapter 34: Maintenance Windows

Chapter 35: Centralization: Overview  

Chapter 36: Centralization: Recommendations   

Chapter 37: Centralization: Transitions   

Part VIII: Service Recommendations

Chapter 38: Service Monitoring

Chapter 39: Namespaces

Chapter 40: Email Service

Chapter 41: Print Service

Chapter 42: Data Storage

Chapter 43: Backup and Restore

Chapter 44: Software Repositories

Chapter 45: Web Services

Part IX: Security and Ethics

Chapter 46: Security Policy

Chapter 47: Ethics

Part X: Management Practices

Chapter 48: Organizational Structures  

Chapter 49: Perception and Visibility  

Chapter 50: Being Happy  

Chapter 51: A Guide for Technical Managers  

Chapter 52: A Guide for Nontechnical Managers

Chapter 53: Hiring System Administrators

Chapter 54: Firing System Administrators  

Part XI: Operational Excellence

Chapter 55: Operational Excellence

Chapter 56: Assessments


Appendix A: What to Do When…

Appendix B: The Many Roles of a System Administrator



Submit Errata

More Information