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Microsoft Windows Vista Help Desk

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Microsoft Windows Vista Help Desk

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  • Copyright 2008
  • Dimensions: 7" x 9-1/8"
  • Pages: 576
  • Edition: 1st
  • eBook (Adobe DRM)
  • ISBN-10: 0-7686-6734-8
  • ISBN-13: 978-0-7686-6734-9

What do you do when your squeaky new Microsoft operating system doesn’t work? You moan and complain and get personal about Bill Gates's haircut while you wait for Microsoft to figure it out and issue a fix in a hefty service pack in a year or so. Or you could take the smart way out and use this definitive troubleshooting book that will cure your illin' Vista PC in no time flat.

This book exposes the flaws and nuances of Vista and teaches you how to work with its quirky personality and fix the problems you have with it so you can get back to your regularly scheduled life. Microsoft Windows Vista Help Desk digs deep inside the operating system to unveil expert-level tools and techniques. It offers a step-by-step, head-patting, hand-holding experience on how to use Vista as if you are a trained professional. This book covers hiccups, coughs, crashes, blue screens, reboots, system failures, malware infections, and other forehead-aching issues that make happy users clench their fists and profane the good name of the sweet and kind geeks in Redmond, Washington.

Andy Walker is one of North America's top technology journalists and is the author of Que's Absolute Beginner's Guide to Security, Spam, Spyware & Viruses. Since 1995, he has written about technology for dozens of newspapers, magazines, and websites. His personal technology advice column was syndicated across Canada and today it is published at Cyberwalker.com, where millions read the advice annually. He hosted the internationally syndicated TV show Call for Help with Leo Laporte and now he is the star of his own DVD series at GettingStartedVideo.com. He also co-hosts Lab Rats (labrats.tv), a massively popular video podcast. Andy was born in the UK and now lives in Toronto with two cats and a finely tuned Vista computer.

  • Troubleshoot your Vista PC every inch of the way–including Internet problems, printing problems, network problems, and user interface problems
  • Use the troubleshooting flowcharts to step your way through a problem to find the right solution
  • Designed for home users, cubicle dwellers, and students everywhere
  • Quickly sort through complex problems to determine whether Vista, your hardware, or a random piece of software is the culprit
  • Track down and eradicate viruses, spyware, and other Internet nasties
  • Deal with annoying networking issues that have brought your wireless network to its knees
  • Set up and troubleshoot multiple user accounts so that you, your spouse, your kids, and even the family pooch can share the same PC

Category: Microsoft Operating System

Covers:    Microsoft Windows Vista

User Level:    Beginning–Intermediate

Sample Content

Table of Contents


 Chapter 1: Windows Vista: A Crash Course on Your New OS

Chapter 2: Basic Vista Troubleshooting


Chapter 3: Startup and Shutdown Issues

Chapter 4: Optimizing a Sluggish System


Chapter 5: Preparation and Backup

Chapter 6: Reformat and Reinstall

Chapter 7: Restart and Restore


Chapter 8: Hardware Headaches

Chapter 9: Software Troubles


 Chapter 10: Internet Disconnect

Chapter 11: Network Nightmares


Chapter 12: Security Troubles

Chapter 13: Bad System Boots and Lockouts


Chapter 14: Troubleshooting Sound

Chapter 15: Fix and Tweak Graphics and Video

Chapter 16: Gaming Optimization



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