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Improve Your Business Communication (Collection)

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Improve Your Business Communication (Collection)

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Description

  • Copyright 2011
  • Dimensions: 5-3/8 X 8-1/4
  • Pages: 400
  • Edition: 1st
  • eBook (Watermarked)
  • ISBN-10: 0-13-261756-0
  • ISBN-13: 978-0-13-261756-7

Get answers, get action! Supercharge your business writing, question asking, presentation delivery, and more!

Three full books of proven solutions for supercharging personal effectiveness by improving the way you communicate! Master 52 proven, bite-size, easy-to-use business writing techniques for improving everything from emails to proposals… discover how to ask better questions, and get better, more actionable answers… learn how to make presentations that win, from the world’s #1 presentation expert!

From world-renowned leaders and experts, including Natalie Canavor, Claire Meirowitz, T. J. Fadem, and Jerry Weissman

Sample Content

Table of Contents

THE TRUTH ABOUT THE NEW RULES OF BUSINESS WRITING

Part I  The truth about what makes writing work

Part II  The truth about self-editing

Part III  The truth about successful e-mail

Part IV  The truth about letters

Part V  The truth about reports and proposals

Part VI  The truth about Web sites

Part VII  The truth about new media

Part VIII  The truth about writing to self-market

THE ART OF ASKING

Preface

Introduction: Questioning Is the Skill of Management

Common Errors: How to Recognize and Correct Them

Neglected Questions

Misuses of Management Skills: Inquisitions Are Not the Only Abuse of Questioning

Questioning: Improve Your Skills

Signs and Signals

Types of Questions

Use of Skills

Listening

Conclusions

Epilogue

Definitions

References

Questioning as a Spectator Sport: Where to Go to Watch and Learn the Game

Endnotes

PRESENTING TO WIN

Foreword to the Updated and Expanded Edition

Preface: What’s Past Is Prologue

Introduction: The Wizard of Aaahs

Chapter One: You and Your Audience

Chapter Two: The Power of the WIIFY

Chapter Three: Getting Creative: The Expansive Art of Brainstorming

Chapter Four: Finding Your Flow

Chapter Five: Capturing Your Audience Immediately

Chapter Six: Communicating Visually

Chapter Seven: Making the Text Talk

Chapter Eight: Making the Numbers Sing

Chapter Nine: Using Graphics to Help Your Story Flow

Chapter Ten: Bringing Your Story to Life

Chapter Eleven: Customizing Your Presentation

Chapter Twelve: Animating Your Graphics

Chapter Thirteen: The Virtual Presentation

Chapter Fourteen: Pitching in the Majors

Appendix A: Tools of the Trade

Appendix B: Presentation Checklists

Acknowledgments

About the Author

Index

Updates

Submit Errata

More Information

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