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Get answers, get action! Supercharge your business writing, question asking, presentation delivery, and more!
Three full books of proven solutions for supercharging personal effectiveness by improving the way you communicate! Master 52 proven, bite-size, easy-to-use business writing techniques for improving everything from emails to proposals… discover how to ask better questions, and get better, more actionable answers… learn how to make presentations that win, from the world’s #1 presentation expert!
From world-renowned leaders and experts, including Natalie Canavor, Claire Meirowitz, T. J. Fadem, and Jerry Weissman
THE TRUTH ABOUT THE NEW RULES OF BUSINESS WRITING
Part I The truth about what makes writing work
Part II The truth about self-editing
Part III The truth about successful e-mail
Part IV The truth about letters
Part V The truth about reports and proposals
Part VI The truth about Web sites
Part VII The truth about new media
Part VIII The truth about writing to self-market
THE ART OF ASKING
Preface
Introduction: Questioning Is the Skill of Management
Common Errors: How to Recognize and Correct Them
Neglected Questions
Misuses of Management Skills: Inquisitions Are Not the Only Abuse of Questioning
Questioning: Improve Your Skills
Signs and Signals
Types of Questions
Use of Skills
Listening
Conclusions
Epilogue
Definitions
References
Questioning as a Spectator Sport: Where to Go to Watch and Learn the Game
Endnotes
PRESENTING TO WIN
Foreword to the Updated and Expanded Edition
Preface: What’s Past Is Prologue
Introduction: The Wizard of Aaahs
Chapter One: You and Your Audience
Chapter Two: The Power of the WIIFY
Chapter Three: Getting Creative: The Expansive Art of Brainstorming
Chapter Four: Finding Your Flow
Chapter Five: Capturing Your Audience Immediately
Chapter Six: Communicating Visually
Chapter Seven: Making the Text Talk
Chapter Eight: Making the Numbers Sing
Chapter Nine: Using Graphics to Help Your Story Flow
Chapter Ten: Bringing Your Story to Life
Chapter Eleven: Customizing Your Presentation
Chapter Twelve: Animating Your Graphics
Chapter Thirteen: The Virtual Presentation
Chapter Fourteen: Pitching in the Majors
Appendix A: Tools of the Trade
Appendix B: Presentation Checklists
Acknowledgments
About the Author
Index