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3 indispensable books help HR professionals transform talent management, supercharge workforces, and optimize the entire HR function!
Three remarkable books offer indispensable, actionable solutions for finding, keeping, and engaging great employees, and optimizing all facets of the HR function. In Investing in People, renowned HR researchers Wayne F. Cascio and John W. Boudreau help HR practitioners choose, implement, and use metrics to improve decision-making, increase organizational effectiveness, and optimize the value of all HR investments. In 17 Rules Successful Companies Use to Attract and Keep Top Talent, top talent management consultant David Russo shows how to systematically build a workforce that’s truly engaged, committed, aligned with strategy, and capable of incredible performance. Russo reveals exactly what great companies do differently when it comes to managing their people – and shows how to apply those lessons in areas ranging from resourcing and compensation to leadership development and culture. In The Definitive Guide to HR Communication, Alison Davis and Jane Shannon offer dozens of practical tips for transforming employee-directed communications from boring to compelling. Organized around the employment cycle, this one-of-a-kind handbook gives HR pros an approach and specific techniques they can use every time they communicate – in any medium, whatever the goal!
From world-renowned leaders in human resources and employee communications, including Wayne F. Cascio, John W. Boudreau, David Russo, Alison Davis, and Jane Shannon
Investing in People: Financial Impact of Human Resource Initiatives
Acknowledgments xiv
About the Authors xv
Preface xvi
Chapter 1: Making HR Measurement Strategic 1
Chapter 2: Analytical Foundations of HR Measurement 19
Chapter 3: The Hidden Costs of Absenteeism 51
Chapter 4: The High Cost of Employee Separations 79
Chapter 5: Employee Health, Wellness, and Welfare 115
Chapter 6: Employee Attitudes and Engagement 143
Chapter 7: Financial Effects of Work-Life Programs 169
Chapter 8: Staffing Utility: The Concept and Its Measurement 195
Chapter 9: The Economic Value of Job Performance 223
Chapter 10: The Payoff from Enhanced Selection 255
Chapter 11: Costs and Benefits of HR Development Programs 283
Chapter 12: Talent-Investment Analysis: Catalyst for Change 309
Appendix A: The Taylor-Russell Tables 325
Appendix B: The Naylor-Shine Table for Determining the Increase in Mean Criterion Score Obtained by Using a Selection Device 337
17 Rules Successful Companies Use to Attract and Keep Top Talent: Why Engaged Employees Are Your Greatest Sustainable Advantage
Introduction 1
Rule #1: Understand Why Employees Come and Why They Stay 9
Rule #2: Play “Win-Win” with Your Employees (and Allow Them to Be All They Can Be for Self and Company) 21
Rule #3: Cultivate Leadership, Not Management, and Know the Difference! 33
Rule #4: Provide Ample and Appropriate Resources 41
Rule #5: Demand Contribution; Be Worthy of Receiving It 49
Rule #6: Applaud Effort; Reward Contribution 61
Rule #7: Cheerlead; The “Magic” of M&Ms 71
Rule #8: Build a Workplace on a Foundation of Respect 81
Rule #9: Cultivate the Risk-Trust Dynamic 91
Rule #10: Make Room for Fun in the Workplace (Nurture Lightheartedness/Levity) 101
Rule #11: Create Opportunities for Employee “Alignment” with Vision, Values, and Mission 109
Rule #12: Understand Human Capital 119
Rule #13: Treat Employees as “Volunteers” 129
Rule #14: Know Your Culture 139
Rule #15: Understand the Nature of Change and Prepare Your Employees to Embrace It 153
Rule #16: Cultivate Organizational Ethics; Demand and Reward Ethical Behavior 165
Rule #17: The Last and Overarching Rule: Tell the Truth! (and a Few Action Items to Grow On) 177
Index 189
The Definitive Guide to HR Communication: Engaging Employees in Benefits, Pay, and Performance
Acknowledgments xvii
About the Authors xix
Introduction 1
Part I: Taking a New Approach 9
Chapter 1: Know Your Employees 11
Chapter 2: Treat Your Employees Like Customers 27
Chapter 3: Plan and Manage Communication 39
Chapter 4: Frame Your Message 55
Chapter 5: Write Simply and Clearly 69
Chapter 6: Leverage Visuals 85
Chapter 7: Use the Right Tool for the Job 101
Chapter 8: Make Meetings Meaningful–and Support Managers 119
Chapter 9: Measure Effectiveness 135
Part II: Communicating in Key Situations 151
Chapter 10: Recruiting 153
Chapter 11: Orientation 167
Chapter 12: Policies 181
Chapter 13: Benefits 197
Chapter 14: Compensation 215
Chapter 15: Performance Management 231
Chapter 16: Saving for Retirement 249
Chapter 17: Leaving the Company 263
Endnotes 279
Index 281