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Exam Ref 70-347 Enabling Office 365 Services

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Exam Ref 70-347 Enabling Office 365 Services


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  • Authoritative and complete Exam 70-347 preparation content, straight from Microsoft
  • Covers the skills and knowledge needed to securely and efficiently provide Office 365 services, including SharePoint Online, Exchange Online, and Lync Online
  • Organized by exam objectives for efficient study
  • Contains up-to-date exam preparation tips from a certified trainer


  • Copyright 2016
  • Dimensions: 7-3/8" x 9"
  • Pages: 352
  • Edition: 1st
  • Book
  • ISBN-10: 1-5093-0067-8
  • ISBN-13: 978-1-5093-0067-9

*** In June 2017, the 70-347 Exam was updated with a new objective domain: Configure and Secure Office 365 services. While this first edition will still help you with the first four ODs, in order to fully prepare for the new portion of the exam, you should consult other resources for the following:

  • Implement Microsoft Teams 
  • Configure and manage OneDrive for Business 
  • Implement Microsoft Flow and PowerApps
  • Configure and manage Microsoft StaffHub 
  • Configure security and governance for Office 365 services 


Prepare for Microsoft Exam 70-347--and help demonstrate your real-world mastery of the skills needed to help securely and efficiently provide Microsoft Office 365 services in any environment.

Designed for experienced IT pros ready to advance their status, Exam Ref focuses on the critical-thinking and decision-making acumen needed for success at the MCSA level.

Focus on the expertise measured by these objectives:

  • Manage clients and end-user devices
  • Provision Microsoft SharePoint Online site collections
  • Configure Microsoft Exchange Online and Skype for Business for end users
  • Plan for Exchange Online and Skype for Business

This Microsoft Exam Ref:

  • Organizes its coverage by exam objectives
  • Features strategic, what-if scenarios to challenge you
  • Provides exam preparation tips written by a top trainer, consultant, and sysadmin
  • Assumes you have experience with the Office 365 Admin Center and an understanding of Exchange Online, Skype for Business, SharePoint Online, Office 365 ProPlus, and Microsoft Azure Active Directory

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Table of Contents

Introduction     xiMicrosoft certifications     xiFree ebooks from Microsoft Press     xiiErrata, updates, & book support     xiiWe want to hear from you     xiiStay in touch     xiiiPreparing for the exam     xvChapter 1: Manage clients and end-user devices     1Objective 1.1: Manage user-driven client deployments     1Restrict self-provisioning of Office 365 ProPlus     2Office 365 and mobile devices     6Manage activation     8Office for Mac     13Objective summary     23Objective review     24Objective 1.2: Manage IT deployments of Office 365 ProPlus     24Manual deployment     25Central deployment     29Office Deployment Tool     30Configuration.xml     32Objective summary     35Objective review     36Objective 1.3: Set up telemetry and reporting     36Set up telemetry service     37Telemetry Dashboard details     57Configure Telemetry Agent through registry     59Report user issues     59Objective summary     62Objective review     63Objective 1.4: Plan for Office clients     64Outlook client     64Skype for Business Online client     67Office on Demand     68Office Web Apps     69Click-to-Run vs. MSI     70Objective summary     73Objective review     74Answers     75Objective 1.1: Thought experiment     75Objective 1.1: Review     75Objective 1.2: Thought experiment     76Objective 1.2: Review     76Objective 1.3: Thought experiment     77Objective 1.3: Review     77Objective 1.4: Thought experiment     78Objective 1.4: Review     78Chapter 2: Provision SharePoint Online site collections     81Objective 2.1: Configure external user sharing     81Understanding external users     82Enabling external user sharing globally     83Enabling external user sharing per site collection     86Sharing with external users     88Removing external user access     93Objective summary     96Objective review     97Objective 2.2: Create SharePoint site collection     98Understanding site collection administrators     99Understanding resource quotas     100Using SharePoint Online Public Websites     102Setting storage quota for site collection     103Managing site collections     109Objective summary     116Objective review     117Objective 2.3: Plan a collaboration solution     118Using newsfeeds and Yammer     119Documenting coauthoring     122Using OneDrive for Business     126Understanding the App Store     134Understanding Enterprise eDiscovery     135Objective summary     139Objective review     140Answers     142Objective 2.1: Thought experiment     142Objective 2.1: Review     142Objective 2.2: Thought experiment     143Objective 2.2: Review     143Objective 2.3: Thought experiment     145Objective 2.3: Review     145Chapter 3: Configure Exchange Online and Skype for Business Online for end users     147Objective 3.1: Configure additional email addresses for users     147Managing email addresses     148Managing SIP addresses     158Objective summary     166Objective review     166Objective 3.2: Create and manage external contacts, resources, and groups      167Delegating permissions     167Creating shared mailboxes     175Managing resource mailboxes     177Managing external contacts     183Managing distribution groups     185Objective summary     194Objective review     195Objective 3.3: Configure personal archive policies      196Enabling personal archive for mailboxes     196Understanding retention tags and retention policies     201Objective summary     213Objective review     214Objective 3.4: Configure Skype for Business Online end-user communication settings     215Configuring presence     215Configuring external communication     216Configuring user options     220Objective summary     222Objective review     223Answers     224Objective 3.1: Thought experiment     224Objective 3.1: Review     224Objective 3.2: Thought experiment     225Objective 3.2: Review     225Objective 3.3: Thought experiment     226Objective 3.3: Review     226Objective 3.4: Thought experiment     227Objective 3.4: Review     228Chapter 4: Plan for Exchange Online and Skype for Business Online     229Objective 4.1: Manage anti-malware and anti-spam policies     229Anti-malware policies     230Connection filter policies     239Spam filter policies     242Outbound spam policy     254Quarantine     256Objective summary     259Objective review     260Objective 4.2: Recommend a mailbox migration strategy      262Remote move migration method     262Staged migration method     264Cutover migration method     266IMAP migration     268Migration comparison     270Objective summary     271Objective review     271Objective 4.3: Plan for Exchange Online     272Plan client requirements for archive     273In-place hold and litigation hold     278Configure OWA access     293Configure ActiveSync     295Objective summary     299Objective review     300Objective 4.4: Manage Skype for Business global external communications settings     301Manage external communication and domains     301Manage Skype consumer connectivity     304Customize meeting invitations     305Disable push notifications     306Objective summary     308Objective review     309Answers     311Objective 4.1: Thought experiment     311Objective 4.1: Review     311Objective 4.2: Thought experiment     314Objective 4.2: Review     314Objective 4.3: Thought experiment     315Objective 4.3: Review     316Objective 4.4: Thought experiment     317Objective 4.4: Review     317Index     319


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