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A brand new collection of expert advice on becoming a more successful and ethical leader
4 authoritative books bring together today’s best advice on leading with passion, inspiration, ethics, and charisma – and succeeding!
This brand new collection will help you lead with passion, inspiration, and honor – and win! Moral Intelligence 2.0 reveals why the best-performing companies have leaders who actively apply moral values to achieve enduring personal and organizational success. Using many new examples and real case studies and new interviews with key business leaders, Doug Lennick and Fred Kiel identify connections between moral intelligence and higher levels of trust, engagement, retention, and innovation. You’ll find specific guidance on moral leadership in both large organizations and entrepreneurial ventures, and a new, practical, step-by-step plan for measuring and strengthening every component of moral intelligence in business. Next, in Do the Right Thing, former Southwest CEO James F. Parker shows why “doing the right thing” isn’t just naïve “feel-goodism”: it’s the most powerful rule for business success. Parker reveals how Southwest’s extraordinary culture of mutual respect and trust developed, offering deeply personal insights into principles that can make any team, organization or company strong. You’ll discover how great leaders are found at every level, “hire for attitude and train for skills,” achieve unparalleled teamwork, and actually make work fun. In the updated edition of his national best-seller Winners Never Cheat, Jon Huntsman proves that you can succeed at the highest levels, without sacrificing the principles that make life worth living. This book is about remembering why you work, and why you were chosen to lead. It’s about finding the bravery to act on what you know is right, no matter what you’re up against. It’s about winning – the right way. Finally, in Ultimate Leadership, Russell E. Palmer helps you shape your leadership approach to your unique challenges, contexts, and organizations, without compromising what matters most. Palmer--who has had highly successful careers leading one the world’s largest accounting firms, as Dean of the Wharton School, and as an entrepreneur--helps you identify the leadership model most appropriate for your environment, and how to lead accordingly. You’ll learn better ways to lead equals, help organizations weather crises, transform culture, lead entrepreneurial or global organizations...even lead non-profits and universities.
From world-renowned leadership experts Doug Lennick, Fred Kiel, Ph.D., James F. Parker, Jon Huntsman, and Russell E. Palmer
Moral Intelligence 2.0: Enhancing Business Performance and Leadership Success in Turbulent Times
Foreword by Richard Leider xiii
Foreword to Previous Edition by Richard E. Boyatzis xvi
Part I: Moral Intelligence
Chapter 1: Good Business 3
Chapter 2: Born to Be Moral 35
Chapter 3: Your Moral Compass 57
Chapter 4: Staying True to Your Moral Compass 81
Part II: Developing Moral Skills
Chapter 5: Integrity 97
Chapter 6: Responsibility 113
Chapter 7: Compassion and Forgiveness 125
Chapter 8: Emotions 135
Chapter 9: Making Moral Decisions 157
Part III: Moral Leadership
Chapter 10: The Moral Leader 181
Chapter 11: Leading Large Organizations 197
Chapter 12: Moral Intelligence for the Entrepreneur 223
Epilogue: Becoming a Global Moral Leader 243
Appendix A: Strengthening Your Moral Skills 251
Appendix B: Moral Competency Inventory (MCI) 263
Appendix C: Scoring the MCI 271
Appendix D: Interpreting Your MCI Scores 277
Do the Right Thing: How Dedicated Employees Create Loyal Customers and Large Profits
About the Author viii
Chapter 1 Stumbling into the Business World 5
Chapter 2 9/11 9
Chapter 3 The Question Was Answered… 17
Chapter 4 …But I Don’t Want to Be a Corporate Bureaucrat 29
Chapter 5 Getting Off the Ground 33
Chapter 6 The Ten-Minute Turnaround 39
Chapter 7 The Great Texas Whiskey War 47
Chapter 8 I Just Couldn’t Resist 53
Chapter 9 Some of the Obvious Things I Learned 55
Chapter 10 We’re in What Kind of Business? 65
Chapter 11 With a Little Help from Our Competitors… 71
Chapter 12 Leaders Are Everywhere 73
Chapter 13 Great Organizations Have Great Leaders at Every Level 83
Chapter 14 In Case You Didn’t Get It… Great Organizations Have Great Leaders at Every Level 89
Chapter 15 Great Leaders Make the People Around Them Better 93
Chapter 16 People Recognize a Phony 97
Chapter 17 People Follow a Leader They Trust 101
Chapter 18 Who Wants the “Best” People? 105
Chapter 19 Looking for the Right People 109
Chapter 20 Interview for Attitude 115
Chapter 21 Attitudes Also Matter at 30,000 Feet 121
Chapter 22 Everybody Remembers Their Interview 127
Chapter 23 Every Job Affects Others 131
Chapter 24 People Need to Understand Their Mission 135
Chapter 25 Shared Goals, Shared Knowledge, and Mutual Respect = A Shared Mission 143
Chapter 26 Do People Think Like Employees or Owners? 151
Chapter 27 Making Employees Owners 155
Chapter 28 A Sense of Ownership 163
Chapter 29 Make Work Fun 169
Chapter 30 Build a Customer Service Culture 173
Chapter 31 Everything He Did Was So I Could Come to Work… 177
Chapter 32 Fun Can Have a Purpose 181
Chapter 33 Celebrate Success and Achievement 187
Chapter 34 Creating Entrepreneurs 189
Chapter 35 Encourage Unconventional Thinking 197
Chapter 36 Suggestion Boxes 207
Chapter 37 Many Roads Lead to the Promised Land 209
Chapter 38 Define the Right Goals and Give People Room to Succeed 215
Chapter 39 The Two-Minute Drill 219
Chapter 40 Give People Something to Believe In--Define a Grand Mission 225
Chapter 41 Create a Culture in Which People Want to Do the Right Things 229
Chapter 42 It’s a Family Affair 233
Chapter 43 The Tactics of Success May Vary, but the Principles Are Constant 239
Chapter 44 Be Yourself and Have Some Fun 247
Chapter 45 It’s a Round World 251
Winners Never Cheat : Even in Difficult Times, New and Expanded Edition
Foreword by Glenn Beck xvii
Introduction Good Times, Bad Times 1
Circumstances may change but your values shouldn't.
Chapter One Lessons from the Sandbox 11
Everything we need for today's marketplace we learned as kids.
Chapter Two Check Your Moral Compass 25
We know darn well what is right and wrong.
Chapter Three Play by the Rules 39
Compete fiercely and fairly--but no cutting in line.
Chapter Four Setting the Example 53
Risk, responsibility, reliability--the three Rs of leadership.
Chapter Five Keep Your Word 77
It's high time to corral the corporate lawyers.
Chapter Six Why We Cross the Line 95
There are many temptations, but reminders help.
Chapter Seven Pick Advisors Wisely 107
Surround yourself with associates who have the courage to say no.
Chapter Eight Get Mad, Not Even 125
Revenge is unhealthy and unproductive. Learn to move on.
Chapter Nine Graciousness Is Next to Godliness 139
Treat competitors, colleagues, employees, and customers with respect.
Chapter Ten Your Name Is on the Door 157
Operate businesses and organizations as if they're family owned.
Chapter Eleven The Obligation to Give Back 171
Nobody is completely self-made; return the favors and good fortune.
Chapter Twelve The Bottom Line 193
Acceptable values are child's play, not rocket science.
Perspective from Larry King 207
Perspective from Neil Cavuto 215
Perspective from Wayne Reaud 221
Ultimate Leadership: Winning Execution Strategies for Your Situation
About the Author xvii
List of Contributors xix
Unlocking the Secrets of Successful Leadership
Chapter 1 Leadership Principles: The Basis of Successful Leadership 3
Chapter 2 The Many Contexts of Leadership 15
Mastering the Contexts of Leadership
Chapter 3 The Top-Down Organization: Learning That It’s Not So Simple 25
Chapter 4 The Organization of Peers: Leading Your Equals 41
Chapter 5 The Organization in Crisis: Turning Danger into Opportunity 61
Chapter 6 When Organizations Change: Transforming the Culture 79
Chapter 7 The Entrepreneurial Organization: Sharing Your Vision with Others 105
Chapter 8 The Academic Organization: Learning from the Wharton Experience 131
Chapter 9 National Cultures and Context: Leading in a Global Environment 153
The Wider View of Leadership
Chapter 10 The Heart of Leadership: Motivating Workers 179
Chapter 11 Putting it All Together 197
Contributor Biographies 207