Economics of Software Quality, The
- By Capers Jones, Olivier Bonsignour
- Published Jul 24, 2011 by Addison-Wesley Professional.
- Copyright 2012
- Dimensions: 7" x 9-1/8"
- Pages: 624
- Edition: 1st
- Book
- ISBN-10: 0-13-258220-1
- ISBN-13: 978-0-13-258220-9
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Product Author Bios
Capers Jones is currently the President and CEO of Capers Jones & Associates LLC. He is also the founder and former chairman of Software Productivity Research LLC (SPR). He holds the title of Chief Scientist Emeritus at SPR, which he founded in 1984. Capers is a well-known author and international public speaker. His research studies include quality estimating, quality measurement, software cost and schedule estimation, software metrics, and risk analysis. He has consulted at more than 150 large corporations and also at a number of government organizations such as NASA, the U.S. Air Force, U.S. Navy, Internal Revenue Service, and the U.S. Courts. He has also worked with several State governments.
Jitendra Subramanyam is director of CAST Research Labs, bringing CAST’s technical capabilities and structural quality data alive for audiences both within and outside the company. Jitendra is also an active contributor to CISQ (www.it-cisq.org), The Consortium for IT Software Quality. Prior to joining CAST in February 2009, Jitendra was at the Corporate Executive Board, where he managed research teams serving Applications, Architecture, and Project Management executives. Jitendra holds a bachelor’s degree in electrical engineering from the University of Maryland and a Ph.D. in philosophy of science from the University of Michigan. His doctoral thesis is on building a deterministic mathematical framework for quantum theory.
“Whether consulting, working on projects, or teaching, whenever I need credible, detailed, relevant metrics and insights into the current capabilities and performance of the software engineering profession, I always turn first to Capers Jones’ work. In this important new book, he and Olivier Bonsignour make the hard-headed, bottom-line, economic case, with facts and data, about why software quality is so important. I know I’ll turn to this excellent reference again and again.”
—Rex Black, President, RBCS
Poor quality continues to bedevil large-scale development projects, but few software leaders and practitioners know how to measure quality, select quality best practices, or cost-justify their usage. In The Economics of Software Quality, leading software quality experts Capers Jones and Olivier Bonsignour show how to systematically measure the economic impact of quality and how to use this information to deliver far more business value.
Using empirical data from hundreds of software organizations, Jones and Bonsignour show how integrated inspection, structural quality measurement, static analysis, and testing can achieve defect removal rates exceeding 95 percent. They offer innovative guidance for predicting and measuring defects and quality; choosing defect prevention, pre-test defect removal, and testing methods; and optimizing post-release defect reporting and repair.
This book will help you
- Move beyond functional quality to quantify non-functional and structural quality
- Prove that improved software quality translates into strongly positive ROI and greatly reduced TCO
- Drive better results from current investments in Quality Assurance and Testing
- Use quality improvement techniques to stay on schedule and on budget
- Avoid “hazardous” metrics that lead to poor decisions
Related Articles
Economics of Software Quality: An Interview with Capers Jones, Part 1 of 2 (Podcast Transcript)
Economics of Software Quality: An Interview with Capers Jones, Part 2 of 2 (Podcast Transcript)
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9 of 9 people found the following review helpful
A Great Resource for Quantifying Software Quality, By Randy Rice "Software Testing Consultant & Tra... (Oklahoma City, OK) - See all my reviews
This review is from: The Economics of Software Quality (Hardcover)
In this book, authors Capers Jones and Olivier Bonsignour quantify the factors that influence software quality and provide information for people to gain insight into how their projects might compare to others. The measurements in this book are based on thousands of software projects.One of my frequent complaints about the software industry is that we just don't measure very many things. However, thankfully there are people like Jones and Bonsignour that do have a rich source of metrics from enough projects that we can learn from them. Capers Jones has long been considered the source for software quality metrics. To me, Capers is the "numbers guy" of our profession. With over 40 years in the field, Jones has a wealth of information he has maintained and published over many years. Olivier Bonsignour is responsible for Research & Development and Product Management in a continual effort to build the world's most advanced Application Intelligence... Read more
6 of 6 people found the following review helpful
An encyclopedia of Software Quality Data,
This review is from: The Economics of Software Quality (Hardcover)
Capers Jones and Olivier Bonsignour have authored a very useful book that will help the software industry make more objective decisions and improve the economic outcomes of software delivery organizations. This book is loaded with data, benchmarks and cause-and-effect relationships for reasoning about how to improve software quality. It is not an easy read because it goes both deep and broad across the diverse contexts of software domains and across the life-cycle practices of software development. This book is a great place to start when looking for credible and objective benchmark data to build a business case or defend a proposal for improving software quality or productivity.The economics of software quality is an attractive topic all by itself. However, the book delivers unexpected value on two other fronts. First, the presentation and discussion of substantial data provides an educational framework for quantitative reasoning with enlightening discussions on cause and... Read more 
Great reference,
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This review is from: The Economics of Software Quality (Kindle Edition)
I am quoting from this book on a regular basis. It's been instrumental to illustrate and help me make my case.
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Online Sample Chapter
Defining Software Quality and Economic Value
Table of Contents
Foreword xix
Preface xxi
Acknowledgments xxvii
About the Authors xxxi
Chapter 1: Defining Software Quality and Economic Value 1
Introduction 1
Defining Software Quality 8
Defining Economic Value and Defining the Value of Software Quality 17
Summary and Conclusions 33
Chapter 2: Estimating and Measuring Software Quality 35
Introduction 35
Using Function Point Metrics for Defect Potentials 39
Software Defect Potentials 39
Estimating Software Defect Prevention 71
Estimating Software Defect Detection and Defect Removal 74
Measuring Application Structural Quality 77
Examples of Structural Quality Assessments 88
Three Problems That Distort Software Economic Analysis 95
Summary and Conclusions on Software Quality Estimation and Measurement 117
Chapter 3: Software Defect Prevention 119
Introduction 119
Analysis of Defect Prevention Results 135
Summary and Conclusions of Software Defect Prevention 188
Chapter 4: Pretest Defect Removal 191
Introduction 191
Small Project Pretest Defect Removal 196
Large System Pretest Defect Removal 201
Analysis of Pretest Defect Removal Activities 208
Summary and Conclusions about Pretest Defect Removal 277
Chapter 5: Software Testing 279
Introduction 279
Summary and Conclusions on Software Testing 344
Chapter 6: Post-Release Defect Removal 347
Introduction 347
User and Industry Costs from Post-Release Defects 409
Summary and Conclusions on Post-Release Defects 431
Chapter 7: Analyzing the Economics of Software Quality 433
Introduction 433
The Economic Value of Software 435
Economic Impact of Low-Quality and High-Quality Software 460
Summary and Conclusions on the Economics of Software Quality 541
References and Readings 545
Index 561
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